Job Description

Montgomery College has an immediate need for (2) full-time Community Engagement Specialist II positions in the Advancement and Community Engagement Division, based out of the Central Services location, and working at multiple locations and within the community at large. The standard work schedule is 40 hours per week, Monday - Friday, 8:30 am - 5:00 pm. On a regular basis candidates will be required to accommodate a flexible work schedule to include daytime, evening or weekend hours based on event schedules. This is a non-bargaining, non-exempt, grade 25 position. For non-exempt positions, you are not eligible to work a secondary job at the College. Montgomery College promotes and creates a working and learning environment rooted in the basic tenets of fairness, belonging, and inclusiveness. This position is eligible for up to two days of telework depending supervisor approval and office needs.

The Community Engagement Specialists take the College beyond the campus and into the community to raise awareness about Montgomery College and assist residents in accessing post-secondary education. This is done through one-on-one appointments on enrollment assistance, workshops, community events, civic engagement initiatives, campus tours, multilingual communications, and grass roots community outreach to residents, organizations, and area businesses.

This position will interact with College staff, faculty, businesses, employers, students, community organization representatives and the general public.

Duties include and are not limited to:

• Be the initial point of contact for new and potential students, businesses/employers, and community members for enrollment and engagement with the College (including providing information on college courses, programs, civic engagement opportunities, and services).

• Convey up-to-date information on College programs and resources for promotional purposes to the local community.

• Research, identify solutions, and direct residents to proper action steps; troubleshoot issues and follow-up with prospective students.

• Organize and manage processes involved in outreach, events, workforce development classes in the community, cross departmental meetings, and program coordination.

• Participate in outreach events such as high school, community nights, festivals, meetings, campus tours and college fairs.

• Partner with community organizations, schools, and businesses to conduct information sessions, workshops, events, and presentations about college services and offerings.

• Collect and track data on strategic plan outcomes and produce monthly reports based on monthly community engagement activities.

• Conduct one-on-one advising (virtual and in-person) to support students with enrollment, registration, scholarships, FAFSA completion, and other services.

• Perform other duties as assigned.

Business Engagement Focus:

• Conduct in-person grassroots outreach to connect businesses and employers to College programs and services.

• Collaborate with the Academic Affairs Division to establish business partnerships connecting those businesses with the College to support workforce training, corporate giving and student internships and employment.

Civic Engagement Focus (voter education and service learning):

• Support MC Votes committee to coordinate collegewide civic engagement events for students and the community

• Support collegewide service learning.

• Help organize civic engagements on campus

Required Qualifications:

• Associate degree in a relevant field such as Business, Political Science, Marketing, Communications, or a related discipline

• Minimum two years of experience in outreach (business, nonprofits, K-12 education, faith-based organizations), community engagement, or higher education.

• The equivalent combination of education, training, certification and/or experience that provides the required knowledge and expertise to perform the essential functions of the job may be considered.

• Excellent verbal and written communication skills, with a focus on presentation skills and public speaking to diverse audiences.

• Ability to transport outreach materials (flyers, giveaways, tent, table, and chairs) up to 25 pounds in weight. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions.

• Proficient use of a laptop computer and Microsoft Office Suite applications including Outlook, Word, Excel, PowerPoint, social media (Facebook, Instagram, X, YouTube), Teams, and flyer design software (Venngage).

Preferred Qualifications:

• Ability to translate flyers or review translations in the most commonly requested languages at Montgomery College (Spanish, French, and Amharic).

• Knowledge of customer service techniques, relationship building, and marketing strategies.

• Strong problem-solving skills with the ability to effectively interact with a multicultural and diverse population.

• Ability to work both independently and as part of a team.

• Previous experience representing an organization or brand in a public or community setting.

Hiring Range: $27.68 - $35.98 per hour. Initial salary placement for new hires falls between the minimum and midpoint of the range and is based on relevant candidate experience and internal equity. The maximum salary for this position is $44.27.

Application Process:

• Click Here to apply online

• Cover letters are encouraged and preferred. Please address how you meet the required qualifications.

For degrees earned outside of the U.S., a copy of your education equivalency, conducted by a nationally recognized evaluation service, must be included in your application.

As a condition of employment, the following are required at the time of hire:

• Successful completion of a background check and degree verification (if applicable).

• Participation in a Maryland State Retirement System plan (Pension or Optional Retirement Plan, depending on the position). If you are already retired from the Maryland State Retirement System, you may not enroll in a Maryland State Retirement System plan at Montgomery College and may have earn ings restrictions, per state law.

Our benefits package includes: generous paid vacation, sick, paid holidays, medical, dental, vision, group legal benefits, professional development, retirement plan, educational assistance, tuition waiver for employee and dependents, wellness programming including onsite gyms, pools and classes.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources and Strategic Talent Management at 240-567-5353 or HRSTM@montgomerycollege.edu. We require at least two weeks advance notice to enable us to provide the requested accommodation.

Montgomery College is an equal opportunity employer committed to promoting and fostering diversity among its student body, faculty, and staff.

Montgomery College is a tobacco-free and smoke-free workplace.

Closing Date