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Details
Posted: 16-Apr-25
Location: Richardson, Texas
Categories:
Security/Public Safety
Staff/Administrative
Internal Number: 29036
Posting Number: S06336P
Department: Crow Museum
Salary Range: $45,000
Pay Basis: Monthly
Position Status: Regular full-time
Location: Multiple Locations
Job Description:
The Senior Customer Service Assistant supervises the work of Front of House staff and student assistants.
The Security and Visitor Services staff and student assistants are the first point of contact many guests, artists, and donors have with the museum. They serve as ambassadors representing the museum and welcoming the public during open hours, as well as during select events and programming. Security and Visitor Services staff perform a variety of functions, including greeting and checking in guests, providing information about and promoting museum membership, and informing visitors of current and upcoming exhibitions, programs, and events. They also assist with tasks related to the opening and closing of the building and the setup/strike of the space before and after events.
The Crow Museum of Asian Art of the University of Texas at Dallas inspires and promotes learning and dialogue about the arts and cultures of Asia through our exhibitions, the research and preservation of our collections, artistic and educational programming, and visitor experience and engagement. We accomplish this in accordance with the highest professional standards, through collaboration with our public and partners in our communities, nationally and internationally. By cultivating compassion through our work, we build greater awareness and a shared sense of what it means to be human.
The Senior Customer Service Assistant is empowered to enhance the guest experience at the museum through friendly, mindful interactions while safeguarding artwork and ensuring museum policies are followed. The museum's public hours of operation are Tuesday–Sunday, 11:00 AM–5:00 PM. Must be able to work a flexible schedule, including occasional evenings and weekends as required.
Open Vacancies:
1 position – Richardson: 800 W Campbell Rd, Richardson, TX 75080
1 position – Dallas: 2010 Flora St, Dallas, TX 75201
1 position – Richardson: 800 W Campbell Rd, Richardson, TX 75080
1 position – Dallas: 2010 Flora St, Dallas, TX 75201
Minimum Qualifications:
High school diploma or equivalent. At least two years of clerical or customer service work experience, preferably in functional area of position opening.
Preferred Education and Experience:
Preferred Education and Experience
- Experience in customer service, reception, non-profit, security, or a related field.
- Bilingual preferred but not required.
- A love and appreciation of the arts, and a deep curiosity about humanity and the objects left behind as our history.
- Ability and willingness to learn about artwork in the galleries and communicate this information to visitors.
- Comfortable meeting and engaging with new people, with exemplary communication skills.
- Ability to actively address difficult situations in a compassionate and friendly manner.
- High professional integrity; reliable, flexible, and demonstrates an excellent work ethic.
- Knowledge of and ability to use Microsoft Office (Excel, Word, Outlook).
Important Message:
1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.
2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.
2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.
About The University of Texas at Dallas
The University of Texas at Dallas is an innovative institution in the heart of North Texas on the path to achieving Tier One national research university status.UT Dallas has grown since its founding in 1969 to include 132 degree programs, with cutting-edge curricula serving a variety of undergraduate and graduate student interests.The University continues its original commitment to providing some of the state's most-lauded science and engineering programs and has also gained prominence for a breadth of educational paths, from criminology to biomedical engineering to arts and technology.The wealth of learning resources available to UT Dallas students is the result of a concentrated effort to attract the top minds on both ends of the classroom relationship. Joining the faculty's Nobel laureate and four National Academies members since 2005 are more than 200 tenure and tenure-track professors hailing from the world's best colleges, including Harvard, MIT, Cambridge and Columbia University. In addition, UT Dallas is home to more than 50 centers, labs and institutes that facilitate research and opportunities for hands-on learning. Students, meanwhile, arrive at UT Dallas well-prepared ...to succeed in higher education: In 2011, nearly 39 percent of freshmen ranked in the top 10 percent of their high school class, and 75 percent ranked in the top 25 percent.With an eye on building a future as bright as its beginnings, UT Dallas will continue its push to attain Tier One research university status and produce graduates who are well-equipped to succeed professionally.
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