Davis, California
West Barnstable, Massachusetts
Davis, California
Ann Arbor, Michigan
Posted: 16-Apr-25
Location: Ann Arbor, Michigan
Categories:
Internal Number: 259971
- Responsible for Transport and Lift Team staff on their shift/area
- Train new Transport and Lift Team staff in the proper process and procedures for safe patient
transports.
- Provide reinforcement of proper process and procedures for the existing staff as needed and provide
new processe and procedure training
- Manage staffing and maintains labor hours for each day to control overtime expenses
- Ensure employees are compliant with yearly mandatory training for their role
- Respond and resolve customer issues and escalations, dispatches staff as needed for resolution
- Perform daily rounding and staff observations to support productivity
- Monitor timeliness of transports and identify staff who may need additional guidance and support to
reach goal of 30mins per transport
- Accurately manages payroll and leave of absences to identify when staff hiring for permenant and
temporary staff need to take place
- Conducts interviews for new hires and temporarty staff
- Develops and recommend department operating budget and ensure the department operates within
budget
- Ensures compliance with all regulatory agencies
- Follow up on all customer service opportunities and provides resolution in a timely fashion
- Conducts daily staff meetings/huddles
- 1.5 years of direct supervisory experience of one or multiple supply/service processes.
- Capacity to develop knowledge of Logistics principles and practices inclusive of business techniques
and the technical aspects of the particular area(s) of responsibility will be necessary.
- Demonstrated capability of the following interpersonal skills: team building, teamwork coaching,
conflict resolution, communication.
- Proven project planning, goal setting, and change management skills.
- Reasonable knowledge of computer systems is necessary (i.e.: Word, Excel, MPathways:
Timekeeping).
- Associates Degree, or higher, is desired, or 3 or more progressive years of supervisory skills.
- Considerable knowledge of University policies and procedures, and regulations
- Reasonable business experience in an administrative capacity is desired.
Appointment: 40 hours
Hours/Days: Monday-Friday 11:00pm-7:30am
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal employment opportunity employer.
