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Posted: 07-Apr-25
Location: Middletown, Ohio
Type: Full-time
Salary: $45,000 - $50,000 Annual
Categories:
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Internal Number: JR102086
Job Description Summary
The Student Success Coach (SSC) is a full-time staff professional at the Miami Regional Campus, reporting to the Regional Director of the Tutoring and Learning Center and working closely with other student support offices. The SSC will be an integral leader in implementing specific student retention and early intervention initiatives at Miami Regionals. The SSC will work closely with students and other support staff within the student support services unit. The SSC will combine their diverse experience within student support at higher education institutions and a desire to remain current on current research and best practices.
Job Description
The Student Success Coach (SSC) responsibilities include, but are not limited to:
Student Tutor Coordination: Implement the Regional Campus tutoring and academic support programs. Including coordinating the administration, hiring, and supervision of student tutors, supplemental instruction/embedded tutoring facilitators, and student mentors for individual and group tutoring and academic support services. Assist the Regional Director with the hiring and administration of professional mentors and tutors. Serve as a tutor for students, as needed. Coordinate the Student Study Group program by following up with students and instructors interested in forming study groups for specific courses. Create a vision to support the EAB Study Buddies feature. Continue to build the embedding tutoring offerings.
Navigate EAB Liasion: Lead efforts in the TLC to enhance the utilization of Navigate EAB, including, but not limited to, student appointment management (i.e.-tutoring, mentoring, etc.) and retention efforts (i.e.- Early Alerts, Progress Reports, etc.). Create needed reports to capture the progress of the TLC.
Student Retention Efforts: Serve as the coordinator of Academic Progress Reports/Early Alerts and assign the appropriate case managers to support students. In conjunction with Academic Advising, facilitate an intervention process designed to provide students on probation or academic warning with the tools necessary for academic recovery. Provide high-level academic recovery plan to support academically at-risk students, connecting them to peer or professional tutors and mentors or other sources. Assist the Regional Director for the TLC with the creation and maintenance of a professional mentoring/tutoring program that supports student success. Teach up to 4 hours of TLC-supported courses an academic year, including but not limited to TCE110R-Study Skills and/or UNV 101 - I Am Miami
Additional Information
A criminal background check is required. All campuses are smoke- and tobacco-free campuses.
This organization participates in E-Verify.
Remote Work
For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.
Reasonable Accommodations
Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. Questions and follow-ups regarding requests should also be directed here.
Miami University Values Statement
Miami University is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.
For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.
Equal Opportunity/Affirmative Action Statement
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.
Clery Act
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at 513-529-2223.
Labor Law Posters for Applicants
Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information.
Minimum Qualifications:
Master’s degree; Two years of experience working in a student support capacity, such as advising, academic coaching, tutoring or instruction, or first-year experience programming. Experience gained during a related graduate program can apply (graduate experience is prorated; 1 semester of an assistantship is equivalent to 2.25 months of full-time experience).
Consideration may be giving to candidates with experience with tutoring or teaching in the natural sciences. Experience with curriculum development or course instruction. Experience working with students who may be at risk of not completing a college education. Experience with Banner, Work Day, PeopleSoft, EAB/Navigate/Starfish, and/or Canvas. Experience in Google/Gmail suite of applications, Microsoft Office Suite of applications, and a basic knowledge of social media. Experience with applying student success research and best practices to the retention of college students.
Required Application Documents
Cover letter and resume
Special Instructions (if applicable)
Inquiries can be directed to Tori Myles at griffilg@miamioh.edu. Review of applications will begin two weeks after posting and continue until the position is filled.
