Position Purpose:

The Programmer/Analyst is responsible for the detailed analysis, design, development, implementation,
and maintenance of systems and applications to support the business and management needs of the
College. This individual will gather business rules, develop detailed functional requirements, document
and diagram the current and future business practices, develop test cases, lead testing efforts, and
troubleshoot issues. The Programmer/Analyst will lead small and large-scale projects independently and
will participate in team decision-making processes.

Job Duties:

Business Analysis and Intelligence:

• Analyze business and information needs of College departments. 
• Identify processes and needs for application development, modification, and implementation.
• Creates and maintains complex production business reports.
• Performs ad hoc data analysis.
• Works independently with users to create reports.
• Provides training and assistance to our users in the utilization of the reporting tools.
• Provides guidance to our users in effective querying strategies.

System Development and Support:

• Design, development, and support of database and web applications 
• Designs, develops, and modifies information and large-scale database applications for College Departments using third party and customized solutions.
• Develops secure and accessible web based applications using web standards technology.
• Performs peer review of developed solutions.
• Tests software and develop additional tests for other use cases.
• Works closely with departments to assure compliance with needs and to provide application support.
• Installs, configures, upgrades, supports, and tests third-party software.
• Responsibly leverages Artificial Intelligence (AI) tools to augment code development, ensuring adherence to best practices, security standards, and maintainability.
• Creates and maintains user and technical documentation that describes program logic, changes and corrections.

Project Management: 

• Determines and manages project timelines, track milestones and deliverables.
• Manages the day-to-day operational aspects of a project and scope.
• Responsible for multiple projects at a time.

Collaboration and Service:

• Establishes a positive working relationship, works collaboratively and communicates effectively with Information and Library Services staff, functional users and external constituencies.
• Provides excellent support to users solving issues as they arise.
• Protects the College by keeping information confidential.

Additional Responsibilities: 

• Consistently strives to increase level of expertise on application software, web technologies,
  security, Banner Document Management (BDM), Argos and hardware.
• Trains College personnel to access information and assist them in maintaining documentation
  for their applications.
• Evaluates the impact on College computing resources of application changes and new features.
• Participates in software evaluations and assessments of new technologies.
• Works collaboratively with other Information Services staff.
• Serves as assigned on College Committees
• Other duties as assigned by the Director.

Minimum Qualifications:

Education

• Bachelor’s degree in computer science or a related field or equivalent combination of education and experience.
• Oracle Certification would be beneficial.

Experience

• Minimum of 3 years’ high-level programming in Oracle PL/SQL, programming in a Unix or Linux environment or 3+ years experience with other high-level relational database programming languages.
• Experience developing web applications and solid understanding of HTML, CSS, and JavaScript.
• 1 year of experience programming with Banner including Self-Service applications is highly desirable.
• Prior experience with Ellucian’s Banner ERP and Oracle is highly desirable.
• Knowledge of MVC and the Grails Framework desirable.

Skills and Knowledge

• Commitment to equity and inclusion, and serving the needs of a culturally and educationally diverse community.
• Ability to think creatively and logically.
• Ability to handle multiple priorities, resolve problems, identify tasks, and develop modular programs.
• Demonstrated ability to determine project timelines and complete projects on time.
• Excellent verbal and written communication skills.
• Ability to create a collaborative relationship with customers.
• Ability to convey computing concepts effectively to non-technical users.
• Willingness to learn new tools and approaches and commitment to staying current in application software
  knowledge.

Benefits:  

Bates College offers competitive salaries, excellent benefits (health, dental, sick leave, 24 days of vacation, 2 personal days, 13 paid holidays, dependent care subsidy, free parking, access to library and athletic facilities & more), and a supportive, collegial environment in a drug and smoke-free workplace.