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Patient Services Associate
Responsible for arriving, scheduling and closing appointments and supporting clinic operations. Provide and promote exceptional customer service for referring physicians, patients and their families served at the Kellogg Eye Center Provide check in and check out services to patients Schedule new and return visits determining appropriate sub- specialty within a clinic based on symptoms described and urgency of the appointment request Schedule patients for consultations in other clinic diagnostic studies and ambulatory surgery, determining the sequence and coordinating times Instruct patients on preparations needed for appointments Maintain and update appointment schedules based on change in availability of medical and other professional sta
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