Job Description Summary

The Institute for Learning in Retirement (ILR) seeks a dynamic, self-motivated Program Manager to oversee the management of our non-credit lifelong learning program for retirees. This position will coordinate all aspects of the ILR program to meet the needs and interests of the retiree community.

Job Description

Manage and coordinate all programming related to the ILR program including but not limited to:

• Program Development and Management

• Oversight of ILR Board and Advisory Committees

• Marketing and Communications

• Customer Service and Registration

• Budget and Funding

• Donor and Sponsor Development and Engagement

• Data Handling and Management

Duties and Responsibilities:

• Develop, launch, and manage successful program initiatives in collaboration with university faculty, staff, community members, and external organizations.

• Collaborate with Miami staff, ILR board, all program advisory committees, membership, and community partners to ensure program success.

• Conduct instructor recruitment, training, and provide in-class assistance as needed.

• Develop, coordinate, and manage course/event/program logistics and details.

• Establish and manage financial objectives; determine fees, pricing, and promotional expenses.

• Design, create, maintain, and disseminate all program marketing materials including course catalog, promotional flyers, newsletters, social media posts, website, etc.

• Ensure data integrity and integration between various services and software platforms.

• Maintain quality control by conducting regular assessments of enrollment trends, community needs, course quality, and instructor performance to ensure program effectiveness.

• Ensure adherence to brand and messaging standards in presentations and communications.

• Lead ILR Board and committee meetings, ensuring alignment with strategic goals and objectives.

• Supervise staff, student workers, interns, and volunteers, providing guidance and support as needed.

• Actively network within the community to build partnerships and expand the volunteer base.

• Travel locally within the ILR region to support classes/events as required.

This position offers up to 2 days remote work option after a six month on-boarding period.

Additional Information

A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

This organization participates in E-Verify.

Remote Work
For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.

Reasonable Accommodations
Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. Questions and follow-ups regarding requests should also be directed here.

Miami University Values Statement
Miami University is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.

For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.

Equal Opportunity/Affirmative Action Statement
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.

Clery Act
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at 513-529-2223.

Labor Law Posters for Applicants

Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information.

Minimum Requirements:
Required: Bachelor’s degree; or a combination education beyond high school and/or work experience in project or program management, operations, or a related field, totaling at least four years.

Consideration will be given to applicants with:

• Proven record of successful program management

• Strong strategic planning and leadership skills

• Experience in supervising staff, managing budgets, and strategic planning

• Excellent written and verbal communication, time management, and organizational skills

• Proficiency in key software tools (or willingness to learn): Adobe Creative Suite (particularly InDesign and Photoshop or Illustrator), Cascade Content Management System, Cvent Event Management, and Emma Email Marketing

• Proficiency with Google Drive (Docs, Sheets, Slides, Forms), and Microsoft Office Suite (Access, Excel, PowerPoint, Word)

Required Application Documents

Please upload your resume and cover letter.

Special Instructions (if applicable)

Inquiries may be directed to Donna Gouvan at gouvandm@miamioh.edu. Screening of applications will begin two (2) weeks from the date of posting and will continue until the position is filled.

About Miami University

“Miami University, a student-centered public university founded in 1809, has built its success through an unwavering commitment to liberal arts undergraduate education, with complementary quality graduate programs, and the active engagement of its students in both curricular and co-curricular life. With a student body of 16,000, Miami effectively combines a wide range of strong academic programs with faculty who love to teach and the personal attention ordinarily found only at much smaller institutions. Faculty and staff are highly valued for their contributions toward the Miami experience. Employees enjoy a competitive benefits package and stable work environment as they work to support the university’s educational mission. Miami’s main campus is located in Oxford, Ohio, 35 miles northwest of Cincinnati, with regional campuses located in Hamilton and Middletown, Ohio, and a center in Luxembourg. Known as one of the most beautiful campuses in the nation, Miami, the nation's tenth oldest public university, is recognized for its striking red brick Georgian-style architecture and tree-shaded lawns. Take a Virtual Tour from our website.”

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