Position Accountabilities and Essential Functions:

• Embed the College's mission and values throughout all responsibilities and work; and focus on student success as the guiding principle to informed decision-making.
• Understand, develop, and provide an environment that supports belonging, connectedness and inclusion, while incorporating cultural competency in the workplace.
• Contribute to positive teamwork environment.
• Provide leadership, evaluation, and professional development of staff in the Personal Counseling Services, Disability Resources, Coordinated Care and Academic Advising Offices, facilitating short term and long-range planning, assessments that support student success outcomes; align program initiatives with strategic goals and outcomes of the college.
• Provide strategic leadership for Career Discovery, guiding the Director of Advising on student-advisor career exploration and guided pathway discussions.

• Provide strategic direction for the development and continuous improvement of programs and services that support student retention, academic success, and career readiness, with a particular emphasis on addressing the needs of at-opportunity student populations.
• Lead the integration of strategic insights into all student success initiatives, ensuring data-informed decision-making that aligns with Delta College's institutional goals and prioritizes closing opportunity gaps.
• Work with Institutional Effectiveness to identify areas for institutional improvement with regard to its student success, retention, completion, and collaborate in project management of initiatives for success.
• Develop and implement targeted student success initiatives that promote equitable access to essential resources, ensuring comprehensive support for all student populations, including economically disadvantaged, first-generation, and historically underrepresented students, to foster academic achievement.
• Facilitate partnerships and programs that enhance students' access to academic, career, and personal development resources, both within and outside the college, with an emphasis on closing opportunity gaps.
• Assist the Dean of Student Success in the strategic review of data to identify trends, gaps, and opportunities for enhancing student success initiatives, with a focus on reducing disparities and increasing equity in retention and completion rates.
• Serve on the Student Support System committee to provide essential input related to the system design and intervention pathways for referrals.
• Provide leadership in the development of targeted interventions for at-opportunity students based on data insights, ensuring timely and effective support.
• Conduct workshops, seminars, and presentations to students, faculty, employers, and community partners enhancing awareness and utilization of student success resources and emphasizing strategies to reduce opportunity gaps.
• Builds collaborative partnerships with Academics, Associate Dean of Enrollment Management, Academic Support Services, BEDI and other college departments to develop integrated student success strategies.
• Supervise and Coordinate services offered within Counseling Center, ensuring alignment with institutional priorities and student-centered initiatives that promote well-being and academic persistence.
• Serve on the Academic Curriculum Council, working in consultation with Academic Deans, Associate Deans and faculty regarding the impact of new and existing programs on student enrollment, retention and success.
• Participate in the collection and assessment of retention data, and provide support for retention through engagement with the Dean of Student Success, Academic Deans, Academic Associate Deans, Program Coordinators, and Directors.
• Provide leadership with the development, planning and operation of the retention communication plan using the Advise CRM system.
• Maximize the full utilization of student success software programs, (e.g. Student Planning) to enhance academic advising, degree planning, and tracking to improve retention and completion rates.
• Design, develop, and evaluate comprehensive services and programs to support undecided students and those considering a change in their major, ensuring seamless transitions and academic success.

Required Qualifications:

• Master's degree in counseling, Social Work, Higher Education Administration, Student Affairs or a closely related field.
• 3 to 7 years of related work experience
• Demonstrated experience working collaboratively with community partners to develop student success initiatives or support systems.
• Proven leadership experience in student retention, academic advising, or student support services within higher education.
• Demonstrated ability to lead and supervise teams, including counseling services, disability resources, advising and student care coordination.
• Experience developing and implementing strategies that support student belonging, connectedness and equitable access to resources.
• Strong understanding of retention strategies and data-informed decision making to support student success.
• Knowledge of student success software programs such as CRM Advise, Student Self-Service, Titanium and other retention-focused technology.
• Commitment to fostering a student-centered, inclusive environment that enhances engagement, persistence and completion.

Additional Experiences Considered:

• Licensed Counselor or Licensed Social Worker.
• Experience developing, leading or managing career discovery initiatives.
• Knowledge of higher education policies and best practices related to student retention, persistence and completion.
• Experience collaborating with Academic Affairs, Enrollment Services, and community organizations to develop interventions and success initiatives.

Special Instructions to Applicants:

Application Deadline:

Status:

Open Until Filled: Yes

About Delta College

Successful candidates must demonstrate experience, skills, and commitment to fostering an environment of diversity in student, faculty and staff.Delta College, established in 1961, offers 150 transfer and career certificate and associate degree programs, and enrolls nearly 11,000 students each semester at its main campus and three learning centers.Delta College enjoys a reputation as one of the nation’s leading community colleges. Contributing factors to this achievement are its enduring commitment to excellence, passion for innovation and focus on people. Those values can be seen in its AQIP Higher Learning Commission accreditation, charter membership in the National League for Innovation, Achieving the Dream participation, environmental stewardship and unique shared governance system.The College’s service area is comprised of Bay, Midland and Saginaw counties, each with its own appealing personality and features, located adjacent to Lake Huron in mid-Michigan. Delta College - one of America's leading community colleges!

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