Associate Director of Operations/CSRI (UEC)

California State University, San Bernardino

Job no: 546280
Work type: Auxiliary
Location: Southern California|San Bernardino - San Bernardino Campus
Categories: Bargaining Unit|Excluded,Job Search Category/Discipline|Administrative,Appointment Type|At-Will,Appointment Type|Temporary,Time Basis|Full Time,Workplace Type (Exclude Inst Fac)|On-site (work in-person at business location)

The Associate Director of Operations plays a key leadership role in overseeing and coordinating the daily operations of CSRI's centers ensuring the delivery of effective reentry services to participants. This position assists the Director of Operations in managing multiple sites, ensuring program compliance, supervising staff, and maintaining high-quality service delivery. The Associate Director directly oversees the Program Compliance Analyst, Engagement Analyst, subcontractor relationships, and housing placement coordination. By working closely with center managers and organizational leadership, the Associate Director ensures the alignment of operational activities with CSRI's mission and goals while fostering an environment of collaboration, efficiency, and continuous improvement.


About University Enterprises Corporation at CSUSB

(This is not a state position)

University Enterprises Corporation at CSUSB ('UEC') supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We're responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects.

Position Summary

Temporary, Exempt, Full Time, Benefited position through 6/30/2025 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance).

Salary: $7,875.00-$9,625.00 per month.

Location: CSRI San Bernardino.

Work Schedule

40 hours per week. Generally, Monday through Friday, 8:45 am to 5:15 pm. Must be able to work flexible hours, including evenings and weekends, as needed.

First Review Deadline

This position will remain open until filled.

Typical Activities

Under minimal supervision of the Director of Operations, the Associate Director of Operations will work independently to:
Operational Leadership:

• Assist the Director of Operations in overseeing daily operations across all centers.
• Ensure that operational practices align with the organization's mission and goals.
• Support center managers in addressing operational challenges and improving efficiency.

Subcontractor Management

• Oversee subcontractor relationships, including contract management and performance evaluations.
• Coordinate with subcontractors to ensure services are delivered effectively and meet contractual obligations.
• Develop and maintain a database of subcontractors and vendors for operational needs.

Housing Placement Coordination

• Collaborate with community partners, housing agencies, and landlords to identify and secure housing options for participants.
• Oversee the housing placement process to ensure timely and appropriate accommodations for participants.
• Track and report on housing placement metrics and outcomes.
• Staff supervision and support
• Directly supervise center managers, providing support and guidance to ensure operational and programmatic success.
• Facilitate regular meetings with team members to enhance communication and coordination.

Program Compliance and Quality Assurance

• Work closely with relevant staff to ensure adherence to legal, regulatory, and grant requirements.
• Lead efforts to improve compliance, staff training, and program audits.

Community Engagement

• Collaborate with relevant staff to build partnerships, manage events, and foster community relationships.
• Oversee volunteer recruitment, training, and retention initiatives.

Administrative Duties

• Assist with budget preparation, resource allocation, and expenditure monitoring.
• Prepare reports on operational performance, subcontractor activity, and housing placements for senior leadership.
• Serve as a liaison between the Director of Operations and operational staff.

Travel required. Travel includes but not limited to: organizational centers, community events, housing site visits, funder required meetings.
Minimum Qualifications

• Education & Experience:
  • Master of Arts degree (or its equivalent) and five years of experience in operational management, including services to criminal justice populations. (Additional experience may be substituted for the educational requirement on a year-for-year basis.) OR
  • Bachelor of Arts degree (or its equivalent) and seven years of experience in operational management, including services to criminal justice populations. (Additional experience may be substituted for the educational requirement on a year-for-year basis.) OR
  • High school diploma (or its equivalent) and fifteen years of experience in operational management, including services to criminal justice populations.
    • This experience must include:
      • Ten years of experience providing social services to difficult-to-serve populations
      • Five years of experience supervising staff
      • Five years of program responsibility in the field of service to criminal justice populations.

• Other:
  • Strong leadership and organizational skills.
  • Knowledge of housing programs, subcontractor management, and compliance practices.
  • Ability to build and maintain relationships with community partners and vendors.
  • Proficiency in Microsoft Office Suite and operational management tools.

Preferred Qualifications

• Experience with participants in and owners of sober-living homes and facilities.
• Experience with the Automated Reentry Management System (ARMS) software used by the California Department of Corrections and Rehabilitation.

Benefits Include:

• Medical, Dental, Vision, Flex Cash option
• CalPERS Retirement and CalPers 457
• Group Term Life/ Accidental Death & Dismemberment (AD&D)
• Holidays & Personal Holiday
• Vacation and Sick pay accruals
• Educational Assistance Benefit is based on availability of funding.
• Workers' Compensation, Unemployment Insurance, State Disability Insurance

EQUAL OPPORTUNITY EMPLOYER

University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era.

To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm.

As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589.

EEO AA Policy Statement

Employment of Individuals with Disabilities and Protected Veterans

Supplemental Information

UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment.



Applications close:

To apply, please visit: http://careers.pageuppeople.com/873/sb/en-us/job/546280









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