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Patient Experience Representative- Overnight ;every other weekend
Schedule: 11pm-7:30am every other Sat/Sun + every other holiday This Patient Experience Representative is 100% in office in our Cardiac Acute Care unit and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting the patient encounterCheck In / Check Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorReconciling payments and preparin
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