Job Description:The position exists to support clinic operations by 1)providing client support services; 2)maintaining clinic office procedures and processes; 3) managing patient and financial records.Principle Responsibilities and ResultsSchedule patientappointment in the Dental Clinic.Send appointment reminders to patients.Greet patients and attend to patient needsprior to their appointment.Assist withpatient appointment records and paperworkCollect and bill fees for services.Run account reports.Submit dental insurance claims.Collect andsubmit dentist timesheets.Manage patient files and send patient radiographs to dental offices.Maintain patient appointment records.Implement other clinic financial record practices.Perform other duties to ensure the smooth functioning of the dental departments, including Winchester Wellness, andmaintain the reputation of the organization asa viable business partner.Conform to state, system, and College rules, including policies, procedures, contracts, regulations, laws, mandates, and Standards of Excellence Expectations.Minimum QualificationsHuman relations sufficient toassist customers and represent the College in a positive manner.Oral and written communication sufficient toassist a variety of clients.Knowledge of general office equipment and procedures.Preferred QualificationDental record management experience.Ability to function independently to carry out assigned tasks and duties.Work Shift (Hours / Days of work)Mon 7:30am-5:00pm, Tues 7:30am-4:30pm, Thurs 10:30am-5:00pm*Position will temporarily end 05/15/25 then begin again 08/20/25 for academic year.Telework (Yes/No)NoAboutRochester Community and Technical College (RCTC) is a comprehensive two-year college in the Minnesota State system. RCTC offers over 70 programs in 10 pathways with both liberal arts and career/technical education academic options.Working together to improve the state we love.What do Minnesota's State employees have in common?A sense of purpose in their workConnection with their coworkers and communitiesOpportunities for personal and professional growthBenefitsAs an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.Your benefits may include:Paid vacation and sick leave12 paid holidays each yearLow-cost medical, dental, vision, and prescription drug plansFertility care, including IVFDiabetes careDental and orthodontic care for adults and children6 weeks paid leave for parents of newborn or newly adopted childrenPension plan that provides income when you retire (after working at least three years)Employer paid life insurance to provide support for your family in the event of deathShort-term and long-term disability insurance that can provide income if you are unable to work due to illness or injuryTax-free expense accounts for health, dental, and dependent careResources that provide support and promote physical, emotional, social, and financial well-beingSupport to help you reach your career goals:Training, classes, and professional developmentTuition reimbursementFederal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)Employee Assistance Program (EAP) for work/life support:A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performanceCommon sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issuesDaily Living/Convenience Services: Chore services, home repair, trip planning, child/elder carePrograms, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.Other InformationEmployment information for this position can be found in its collective bargaining agreement or its plan document at http://mn.gov/mmb/employee-relations/labor-relations/Labor/.The safety of all members of the Rochester Community and Technical College campus community is of vital concern. Resources including the current Annual Security Report are available at our Campus Safety webpage.AN EQUAL OPPORTUNITY EMPLOYERMinnesota State is an equal opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

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