Department Summary

Infrastructure Services provides flexible, reliable, and secure traditional and cloud infrastructure services (network services, platform services, data center operations and management, and unified communications) enabling connectivity, productivity, and security for UCLA. Infrastructure Services strives to optimize performance increasing storage, elevating the network, and reducing downtown.The IT Hosting organization that the Director will lead manages data center facilities, cloud facilities, BCDR, and Infrastructure Optimization, enabling UCLA to host IT infrastructure safely, securely, and with a best in class performance and run rate.
Position Summary

The Director, Hybrid Cloud & Hosting Services will lead the execution of the strategic vision, modernization, and management of UCLA's hosting infrastructure, ensuring scalability, resilience, security, and cost efficiency. This role will drive cloud-first adoption, data center consolidation and optimization, and a transition away from legacy hosting technologies to deliver a modern, high-performing IT environment that supports UCLA's academic, research, and administrative missions. This position will work alongside the Executive Director, Network Services and the Director, Platform Services to forge a strategic full-stack infrastructure leadership team.

 

The Director, Hybrid Cloud & Hosting Services will positively impact UCLA's operations and culture by ensuring UCLA's IT infrastructure is operable, secure, efficient, and effective in service of the university's academic mission. This team member will advance the University's mission by delivering exceptional information technology services comprehensively and consistently across faculty, staff, and students. This role will execute UCLA's vision while modeling UCLA's culture and values.

Salary & Compensation

*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
Qualifications

Seven years working in one or more of the following fields: information technology, data center management, IT hosting, network operations, cloud services, or another related field. (Required)

Five years experience leading teams in a management or leadership role, particularly in a fast-paced, service-oriented environment. (Required)

Demonstrated experience leading and managing teams, including abilities in persuasion, negotiation, change management, and mentorship. (Required)

Experience as a point of escalation. understanding of how decisions affect teams. ability to make decisions with integrity. (Required)

Significant experience providing inclusive leadership of others, advancing an inclusive environment that values equity, diversity, inclusion and belonging. (Required)

Significant experience solving complex, technical and non-technical problems with budget, timeline, and resource implications. Able to delegate solutioning when appropriate. (Required)

Ten or more years experience working in one or more of the following fields: information technology, data center management, IT hosting, network operations, cloud services, or another related field. (Preferred)

Six or more years experience leading teams in a management or leadership role, particularly in a fast-paced, service-oriented environment. (Preferred)

Experience in complex higher education environments, serving academic and administrative functions of a large public university. (Preferred)

Strong expertise in cloud hosting, virtualization, and enterprise-scale hosting services. (Required)

Knowledge of hybrid cloud environments, disaster recovery, and ITIL best practices. (Required)

Proven ability to align hosting strategies with organizational priorities and drive change. (Required)

Knowledge of data center facilities management (UPS, HVAC, security, power redundancy, etc.). (Preferred)

Proficiency in managing hybrid environments, integrating cloud and on-premises systems, and ensuring seamless operation and maintenance of hosting infrastructure. (Required)

Highly skilled in written and verbal communications and is able to communicate on behalf of teams and relay highly complex technical information. Significant experience communicating with technical and non-technical leaders. (Required)

Highly advanced project management skills with demonstrated experience delivering multiple complex projects, delegating responsibility, tracking project progress, managing others, and coaching teams on the prioritization of competing project/customer needs. (Required)

Integrates creative thinking and industry-leading practices into diverse team operations; has experience inspiring teams to innovate and grow. Has significant experience leading in an ever-changing, fast-paced environment. (Required)

Education, Licenses, Certifications & Personal Affiliations

Bachelor's Degree or equivalent combination of experience/training in one or more of the following fields: computer science, engineering, computer information systems, or another related field. (Required)

Cloud certifications (AWS, Azure, or Google Cloud) (Preferred)

Special Conditions for Employment

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

Schedule

8:00 A.M. to 5:00 P.M. PT, Monday through Friday and/or variable based upon operational needs.
Union/Policy Covered

99-Policy Covered
Complete Position Description

https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&jobcode=TBD_4026

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