Box Office Coordinator (Administrative Support Coordinator I)

Job No: 546189
Work Type:
Locations: San Diego
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Temporary, Part Time, Theatre Arts, On-site (work in-person at business location)




Position Summary

San Diego State University's School of Theatre, Television, and Film is looking for a Box Office Coordinator to ensure the smooth operation of the Performing Arts Box Office and support ticket sales for all School and College productions. If you're passionate about the performing arts and enjoy working in a dynamic environment, we want you on our team!

Key Responsibilities:

• Operate the cash register and perform reconciliations.
• Train student assistants.
• Assist the general public, faculty, staff, and students with ticket sales and inquiries.
• Establish and maintain a positive working environment.
• Support Front of House functions for the School of Theatre, Television, and Film.

Why Join Us?

• Be part of a vibrant performing arts community.
• Gain valuable experience in box office operations and customer service.
• Contribute to the success of School and College productions.

Make a real difference in the day-to-day operations of the Performing Arts Box Office. Apply today!

Position Information

• This is an intermittent hourly, temporary position with an appointment end date of December 31, 2025, with the possibility of reappointment.
• This position is designated non-exempt under FLSA and is eligible for overtime compensation.
• Work hours are typically Wednesday- Saturday, 4:00pm. to 10:00 p.m., but may vary based on operational needs. Shows are scheduled from mid-February to May and from mid-September to December.
• The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

The College of Professional Studies and Fine Arts (PSFA) is one of eight instructional units of San Diego State University. The College is comprised of ten diverse departments and schools: the departments of Aerospace Studies, Military Science and Naval Science; the schools of Art, Design and Art History, Communication, Hospitality and Tourism Management, Journalism and Media Studies, Music and Dance, Public Affairs, and Theatre, Television and Film as well as ten research centers. The College is staffed by 49 positions comprised of administrative, clerical and technical staff in addition to approximately 260 tenured/tenure-track faculty and lecturers serving over 5,000 majors.

The Dean's Office is responsible for the creation, implementation and continued support of the instructional, research, and development processes in the College.

For more information regarding the College of Professional Studies and Fine Arts, click here.

Education and Experience

Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.

These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

Key Qualifications

• Experience with ticket sales and box office management.
• Excellent customer service skills and professionalism.
• Have basic understanding of production logistic detail
• Working knowledge of budget policies and procedures.
• Thorough mastery of English grammar, punctuation, and spelling.
• Expertise in using office software packages, technology, and systems.
• Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures preferred.
• Experience with AudienceView and/or similar software preferred.
• Experience with Performing Arts Administration preferred.

Compensation and Benefits

Starting income upon appointment is not expected to exceed $27 per hour.

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

CSU Classification Salary Range: $22.29 - $35.03 per hour.

SDSU Values

At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

Equal Opportunity and Excellence in Education and Employment

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Supplemental Information

Apply by March 20, 2025 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

The person holding this position is considered a mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Sophia Faulk at srfaulk@sdsu.edu.


Advertised: Mar 06, 2025 (3:45 PM)
Applications Close: Open until filled

To apply, visit https://careers.sdsu.edu/en-us/job/546189/box-office-coordinator-administrative-support-coordinator-i







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