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Operations Manager
Job SummaryManages a wide range of functions as it relates to Harvard Parking Services (24) twenty-four hour (7) seven day a week parking operation. Supervises the parking monitor staff, and oversees any supplemental, out-sourced personnel (i.e. valet, special event coverage) to ensure the highest level of customer service is achieved. Works closely with the Associate Director of Parking, Associate Director of CommuterChoice, Associate Director of Parking Facilities, Campus Service Center management and staff, and the Technologies and Logistics department to ensure a successful parking operation through commitment to the highest levels of customer service and safety.Position Description Manages, trains and evaluates more than 30 service sta
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