Clinic Manager (Multi-Specialty)

Job ID:
Location: Riverside Area
Schedule: 8AM - 5PM
Category: Healthcare
Salary: $81,500 - $150,100
Full/Part Time: Full-time(100%)
Organization: School of Medicine
Department: Timothy Collins
Application Deadline: Open Until Filled

Position Information:
UCR Health is a team of physicians, specialists and healthcare professionals dedicated to improving the health of Inland Southern California residents and families by bringing health home to our communities.

Established alongside the School of Medicine at the University of California, Riverside, UCR Health is growing to meet the healthcare needs of the region - bringing innovative, culturally sensitive medical care to our communities. Our patient-centered primary care and specialty services deliver university-based healthcare excellence and innovation to the communities where we live, work and play. To learn more about UCR Health, please visit: www.ucrhealth.org

The Clinic Manager (Multi-Specialty) is responsible for the managerial and administrative functions of a healthcare clinic with a focus on optimal patient outcomes. This will include, but not limited to all supervision, daily operations, human resource management, revenue cycle. Oversee the care and management of leads, front office representatives, medical assistants, technicians, professionally licensed providers, and patient care coordinators. Has administrative oversight for mid-level providers and staff physicians for timekeeping, scheduling, etc. Additionally, supports providers guides the team to assure timely access to care and high quality of services. Takes initiative and shape program direction through strategic networking, and collaboration.

The full salary range for the Clinic Manager (Multi-Specialty) is $81,500 - $150,100 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.

Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.



Requirements:
Requirements

Educational Requirements

Bachelor's degree in related area and/or equivalent combination of experience/training.

Required

Conditions

A total of ten (10) years of directly related experience can be substituted for the combination of the bachelor's degree requirement plus the six (6) years of related experience requirement.

Required

Experience Requirements

Experience in a medical healthcare operation setting.

Required

6 - 10 years of related experience.

Required

2 years of experience and active participation in budgeting process.

Required

Direct experience in a multi-specialty and/or primary care setting.

Preferred

Experience using an electronic medical record (EMR) system; EPIC system.

Preferred

Previous supervisory/managerial experience.

Preferred

License Requirements

Licensed Vocational Nurse (LVN)

Preferred

Registered Nurse (RN)

Preferred

Certification Requirements
CertificationRequirement

AHA Basic Life Support (BLS) for Healthcare Providers

Required

Minimum Requirements

Demonstrated supervisory and organizational skills to effectively supervise staff and to manage the complex workflow and multiple priorities involved with clinic/center administration.

Strong knowledge of practice operations, patient-scheduling systems, medical and insurance terminology, applicable information systems, patient service standards, and regulatory requirement and best practices.

Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources issues and performance, and to participate in decision-making on human resources matters.

Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and develop and apply effective solutions.

Strong interpersonal skills for effective collaborations with all levels of management and staff, consultants, and outside agencies.

Strong written and verbal communications skills, with the ability to train and mentor subordinates, to convey complex administrative, clinical, and technical information in a clear and concise manner, and to prepare and present a variety of reports, documentation, analyses, and project proposals.

Strong knowledge of business software and specialized applications and data management systems used in clinic/center operations.

Knowledge of internal policies, relevant federal and state laws and regulations. Ability to apply knowledge to identify compliance risks.

Ability to motivate and inspire staff.

Ability to collaborate effectively across all levels of organization.


Additional Information:
Additional Information In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

• UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
  


• UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
  


• UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
  


• Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
  


• Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
  


• UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.

The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview

Job Description Details:
Job Description Details

General Information
AMBUL CARE ADMSTN SUPV 2 004171 23 Timothy Collins Krystal Rivas

Positions Directly Supervised
Job CodeTitleFTE

008993

MED AST 1

15.5

008992

MED AST 1 PD

0.4

008994

MED AST 2

2

009995

UNCLASSIFIED

3

004723

BLANK AST 2

2

005327

SCRTY GUARD

1

009160

NURSE PRACT PD

0.2

005726

BEH HEALTH PSYCHIATRIC PROFL 4

2

000579

CNSLNG PSYCHOLOGIST 4

0.8

Generic Scope
Provides direct supervision typically to professionals or skilled technical employees. Functions as advisor to unit and administration. Analyzes and resolves problems, interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of department resources (operational, financial, and human) in compliance with departmental goals and objectives.

Custom Scope
Supervises clinic operations, typically spanning multiple providers, clinics and/or practices. Subordinates include staff involved with professional operational functions. Oversight of administrative areas such as practice revenue management, billing systems and procedures, facilities and safety procedures, registration, new patient coordination, scheduling, medical records storage and maintenance, insurance authorizations. May also supervise patient support staff such as medical assistants or LVNs, in coordination with the nursing lead.

Department Custom Scope
The Clinic Manager (Multi-Specialty) is responsible for the managerial and administrative functions of a healthcare clinic with a focus on optimal patient outcomes. This will include, but not limited to all supervision, daily operations, human resource management, revenue cycle. Oversee the care and management of leads, front office representatives, medical assistants, technicians, professionally licensed providers, and patient care coordinators. Has administrative oversight for mid-level providers and staff physicians for timekeeping, scheduling, etc. Additionally, supports providers guides the team to assure timely access to care and high quality of services. Takes initiative and shape program direction through strategic networking, and collaboration.

Key Responsibilities:
Key Responsibilities DescriptionPercent Time

Supervises and may also schedule staff in the coordination of daily operations and activities of clinic operations. Proposes changes or new procedures to improve operational efficiencies. Oversees activities such as medical reception, patient registration, insurance authorization, scheduling, data entry, and responding to patient concerns. Ensures work is completed in a timely manner and in compliance with internal standards and external regulations.

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