Senior Parking Representative, Enforcement

Job ID:
Location: Main Campus - UCR
Schedule: Monday - Friday, 2:00 pm - 10:30 pm
Category: Campus Administration and Operations
Salary: $44,892 - $62,870
Full/Part Time: Full-time(100%)
Organization: Auxiliary Services
Department: Irma Henderson
Application Deadline: Open Until Filled

Position Information:
UC Riverside's Transportation and Parking Services is recruiting for Senior Parking Representative, Enforcement. The full salary range for the Senior Parking Representative, Enforcement is $21.50 - $30.11 per hour. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. The successful applicant will work each shift during the training period and the long-term shift assignment will be Monday - Friday, 2:00 pm - 10:30 pm, and may include weekend and event overtime coverage as needed.

Under general direction, the Senior Parking Representative performs the most difficult public contact functions at kiosks, information booths, and parking lots and patrols campus parking facilities to ensure compliance with parking rules and regulations, accessibility standards, and safety protocols.

Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

#CB

Requirements:
Requirements

Experience Requirements

6 months related working experience, preferably in communicating with the public providing information and instruction.

Required

Previous experience interpreting code compliance.

Preferred

Previous experience with parking, security, or event management industry.

Preferred

License Requirements

Valid Drivers License

Required

Certification Requirements
CertificationRequirement

Basic First Aid and/or CPR certification.

Preferred

Special Conditions
Special

Public Driving Record

Required

Overtime

Required

Shift Work (hours outside standard Mon-Fri 8AM-5PM work hours)

Required

Employment and/or continued employment is contingent on a satisfactory background check. Must possess or obtain a Valid CA Drivers License in accordance with the California Department of Motor Vehicles. Must participate in the campus DMV pull system.

Required

Minimum Requirements

Ability to read, write and perform basic mathematical calculations (addition; subtraction; multiplication; division). Ability to follow verbal and written communications and instructions in English. Ability to understand, interpret and follow safety policies and rules.

Ability to draft accurate and descriptive daily logs and reports, to write neatly, and to accurately and concisely compose and key enter citations which include such information as time, place, direction, vehicle description, permit status and the specific compliance process undertaken.

Demonstrated verbal communication skills to communicate with customers using appropriate tone of voice, vocabulary, and clarity of expression. Ability to interact respectfully with a diverse public. Ability to handle sensitive situations with tact and confidentiality. Ability to exercise sound judgement and remain calm during emergencies. Ability to interpret parking policies and enforce them equitably.

Ability to meet deadlines and deliver services on time as promised. Ability to work successfully as part of a team. Demonstrated initiative, flexibility, and organizational skills. Demonstrated time management skills; ability to use time correctly and professionally within University policy while keeping departmental goals and objectives in mind.

Ability to communicate with ordinary dispatch communications received over a 2-way radio and to learn and use appropriate radio-code language. Ability to use computers, hand-held electronic devices and automated tracking systems used in capturing, retrieving and transmitting parking, vehicle and citation data.

Physical requirements: ability to walk and stand for various durations, up to a full 8 hour shift, walking over uneven surfaces, around moving and parked vehicles, and hilly terrain. Ability to bend, kneel, stoop, squat and sit; ability to lift and carry objects such as parking barricades, cones and immobilization devices weighing up to 40 pounds.

Environmental requirements: ability to work outdoors for extended periods of time in extreme and inclement weather conditions ranging from high heat with humidity, to freezing, rainy, windy and/or dusty conditions. Ability to work in conditions with excessive noise due to campus community activities and events. Ability to safely work around moving vehicles, machinery and/or equipment.

Preferred Qualifications

Knowledge of UCR transportation systems.


Additional Information:
Additional Information In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

• UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
  


• UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
  


• UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
  


• Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
  


• Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
  


• UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.

The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview

Job Description Details:
Job Description Details

General Information
PARKING REPR SR 005333 Irma Henderson Carlos Huesca

Department Custom Scope
Under general direction, the Senior Parking Representative performs the most difficult public contact functions at kiosks, information booths, and parking lots and patrols campus parking facilities to ensure compliance with parking rules and regulations, accessibility standards, and safety protocols.

Key Responsibilities:
Key Responsibilities DescriptionPercent Time

Campus Ambassador: Be a friendly face to the campus community by assisting in creating a welcoming environment and educating parking users about how to use parking facilities without violating campus policies, rules, and regulations; maintains current knowledge of information needed to answer questions or providing appropriate referrals to resources including topics such as building and parking lot locations, parking rules and regulations, citation appeal procedures and current construction projects; have a knowledge of events being held on campus, locations and times that have special parking arrangements.

20%

Unit-Specific Operations: When assigned to Enforcement operations, works under the Enforcement Manager to address, immobilize, and/or impound vehicles found in violation of specific California Vehicle Codes and UCR Parking Rules and Regulations. When assigned to Event Parking operations, works under the Events Manager to assist in the execution of special events parking arrangements for on campus and off campus community members.

20%

Parking Permitting and Enforcement: Follow policies and procedures regarding the campus permitting structure and citation issuance; issue parking permits to campus visitors and/or parking citations and warnings to vehicles violating the California Vehicle Code and University of California Riverside parking rules and regulations using a computerized, hand-held device in accordance with department policies and procedures.

15%

Traffic and Circulation: Directs vehicular and pedestrian traffic as assigned or necessary at campus intersections; maintains and secures campus safety bollards leading to the inner campus; checks and moves, if necessary, temporary traffic control devices such as barricades, cones, and directional signage that are placed blocking bike lanes or in ADA path of travel.

10%

Department Support: Provides operational support for Transportation & Parking Services and Fleet Services which may include some of the following functions: participates in the development and implementation of the department's mission, goals, and strategic planning; assists in the review of operations and services to identify operational efficiencies and integrate 'best practices'; coordinates and/or participates in special projects and assignments, the scope of which may extend beyond day-to-day operations.

10%

Field Operations: Assists in the collection of money from kiosk and/or event parking permit sales; may troubleshoot parking self-service parking dispensers; assists in the completion of campus surveys including parking lot utilization, pedestrian or vehicle accessibility, or other environmental conditions

10%

Safety and Security: Be available to respond to campus emergencies; may escort external emergency responder vehicles to on-campus destinations; reports suspicious vehicles or people to the supervisor or University of California Police Department (UCPD); reports hazards to the supervisor, Environmental Health & Safety (EH&S), Physical Plant or UCPD as appropriate; removes debris, litter or unapproved or abandoned signage.

10%

Motorist Assistance: Provides emergency key lock outs and battery jump-starts to individuals parked on campus; assists stranded drivers in the delivery of vehicle fuel; assists campus permit holders in finding their vehicles on campus and directing customers to available parking when their assigned lots fill.

5%


To apply, visit https://jobsportal.ucr.edu/jobs/35371936







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