Provides assistance in delivering health care services including routine, emergency, and specialty encounters. Serves as a member of the health care delivery team assisting in promoting physical and emotional comfort for the patient. Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, prepares patient chart with pertinent medical information. Schedules diagnostic tests ordered by the physician as needed. Performs various office and clerical duties. Ensures patient's right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies.

Essential Duties:

• Determines patient care needs and directs patients accordingly.
• Prepares patients for examinations. Obtains and records vital signs.
• Distributes medical records to practitioners. .
• Assists practitioners, as required, to deliver health care services, examinations and procedures for patients.
• Provides coverage/relief for specialty clinics.
• Ensures health care delivery areas are fully stocked, organized, clean, and disinfected. Orders supplies, as needed.
• Assists in central service with cleaning and sterilization of equipment. Maintains a working knowledge of sterile and clean techniques.
• Assists in coverage for switchboard, appointment system, and reception area, as needed.
• Prepares medical equipment, physical environment, and patient for procedures as ordered by practitioners.
• Documents information regarding all performed procedures in medical records.
• Schedules patient appointments and directs patients to appropriate care units using guidelines and R.N. supervisory guidance.
• Prepares and maintains practitioners' schedules. Assists with schedule changes as necessary.
• Ensures patient's right to privacy, safety and confidentiality is maintained.
• Maintains a safe environment in accordance with standards, policies and safety regulations. Ensures compliance with infection control policies.
• Performs other duties as assigned.

Required Qualifications:

• Req High school or equivalent

• Req Ability to communicate effectively in English both verbally and in writing.

Preferred Qualifications:

• Pref 1 year; Combined education/experience as substitute for minimum experience 1+ years experience in acute care setting preferred.
• Pref Experience in Radiology setting
• Pref Knowledge of specialty medical terminology.
• Pref Familiarity with word processing, IDX, GECB, COR Schuynet, Cerner, ProSolv, EPF, AS400 and scheduling software.
• Pref Certified Medical Assistant - CMA Highly Prefer Valid California Certified Medical Assistant (CMA) Certificate recognized by State of California or Equivalent

Required Licenses/Certifications:

• Req Basic Life Support (BLS) Healthcare Provider from American Heart Association
• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date. (Required within LA City only)

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About University of Southern California (USC)

USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

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