Medical Records Associate

Benefits of Working at UNCW:
Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach.Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session.As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service.We also offer an abundance of training and development programs through our Dare to Learn Academy,and the employee assistance program, many of which are offered free of charge.

Recruitment Range: $35,500 - $39,000
Vacancy Number: S02617
Competency Level: Journey
Location of Workplace: Main UNCW Campus
Home Department: Student Health Center - 40210
Division:

Primary Purpose of Organizational Unit:
The mission of the Abrons Student Health Center (SHC) is to provide student-centered, affordable, quality health and preventive care to UNCW students. The SHC provides comprehensive medical services, a retail pharmacy, health education, and intervention services. The Health Center's goal is to help students stay as healthy as possible so that they can fully engage in and out of the classroom.

College: College

College/School Information:
The Division of Student Affairs provides student support, services and educational programs that are accessible to all university community members.

Student Affairs staff members are dedicated individuals known for their passion and commitment to implementing programs and services that affect student development over the course of a lifetime. Student Affairs provides excellent delivery of student services that are responsive to student needs and promotes the quality of life and education both inside and outside the classroom.

We build institutional traditions and lifelong affiliations through creative programs, vibrant student organizations, and a living/learning environment built on core values and uncompromising principles. The Division of Student Affairs is a leader and primary spokesperson for students.

University Information:
The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering.

The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of 'Doctoral Universities: High Research Activity' institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

Location of Workplace: Main UNCW Campus

Brief Summary of Work for this Position:
The Medical Records Associate functions as a member of a medical records team in support of the clinical and administrative staff in a fast-paced college health center. This position's primary responsibilities will be managing incoming calls and scheduling medical appointments.

Additional responsibilities include, but are not limited to:

• Greeting patients and visitors; answering questions about the Student Health Center services, including immunization compliance and the Student Health Insurance Plan.
• Accurately entering information in the Electronic Health Record and Immunization systems.
• Managing records requests and providing support to the department. A commitment to customer service and confidentiality is required.

Minimum Education and Experience Requirements:
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Preferred Education, Knowledge, Skills & Experience:

• Must be able to function equally well as part of a team and independently.
• Must be able to function in a fast-paced work environment with multiple competing priorities and frequent interruptions.
• Previous experience working in a college health setting, pharmacy, or medical office is preferred.
• Experience with Banner and/or an Electronic Health Record is preferred.

Required Certifications or Licensures:

N/A

FTE: 1.0 (40 hours per week)
Months Per Year: 12 Months
Work Days: M - F, occasional weekends and nights
Work Hours: 8:00am - 5:00pm, some flexibility required
Type of Position: Permanent
Anticipated Ending Date if Time-Limited:
Position Number: 1912
Job Posting Date: 02/28/2025
Posting Close Date: 3/16/2025
Number of Openings: Multi-Positions

Special Notes to Applicants:
The Student Health Center will recruit for 3 Medical Records Associate positions through this job posting.

This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary will be determined based on competencies, equity, budget, and market considerations.

PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the Work History' section before you apply for this position. Applications must be submitted through the online application system to be considered.

Eligibility for Employment:
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

To apply, visit https://jobs.uncw.edu/postings/35408

At the University of North Carolina at Wilmington (UNCW), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.







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