Affirmative Action No.:: 25P120

First Consideration Date:: 03/13/2025

Department:: Computing & Telecommunications

Position FTE::

Minimum Annual or Hourly Rate: $60,000

Job Purposes::

Required Qualifications::

• Bachelor's degree in information technology, computer science, information systems, library science or a related field with 5 years of experience in a library setting OR Master's Degree in information technology, computer science, information systems, library science or a related field with 2 years of experience in a library setting.
• At least 2 years' experience with ILS systems such as Alma/Primo VE or other library management systems and knowledge of and experience with HTML and CSS.
• Must have experience in business analysis field, which includes experience in requirements gathering, analysis and prioritization of business and functional project requirements, process analysis, business processes reengineering and/or preliminary cost/benefit analysis.
• Demonstrated working knowledge of information technology principles, processes, systems, and standards, including usability, accessibility, and emerging web technologies.
• Experience leading systems projects or implementing new technologies.
• Ability to adapt to and manage shifting priorities, demands, and timelines.
• Extensive experience with databases and related data storage systems.
• Strong written and verbal communication skills.
• Exceptional attention to detail and strong planning and organization skills.
• Good judgment, diplomacy, and objectivity to effectively and appropriately make decisions.
• Strong organizational skills and attention to detail.

Preferred Qualifications::

• Master's degree in Library Science or equivalent degree from an American Library Association (ALA)-accredited institution.
• Experience working in an academic setting.
• Experience with access and authentication processes using SAML and EZproxy.
• Knowledge of basic programming concepts and languages such as Python, R, Javascript, SQL, JSON, XSL, and XML.

Essential Functions and percent of time::

• Work with university stakeholders to assimilate knowledge and understanding of the portfolio of applications used by the University Library, understanding business processes, use cases and business system requirements.
• Serve as the functional system administrator for the university library systems.
• Apply business process reengineering techniques to redesign and improve business processes.
• Lead the design, testing, deployment, maintenance, troubleshooting, administration, and evaluation of multiple essential discoveries; delivering and inventorying systems in the library's portfolio including Alma/Primo VE, Springshare LibApps, and EBSCOhost resources.
• Research, evaluate, recommend, test, and implement new technologies in collaboration with librarians and library staff.
• Oversee the daily operation of the library's ILS, including configuration, and troubleshooting.
• Integrate library systems with other institutional systems and platforms.
• Lead and participate in projects related to the implementation of new technologies and systems.
• Develop and maintain documentation for library systems and procedures.
• Analyze, define, and document functional and technical requirements for data mapping, workflows, business processes and system integration specifications.
• Define, develop, and implement quality assurance (QA) test cases, end-user validation plans, and other QA assessments.
• Develop and update content for the library's website in collaboration with Library employees.

• Provide technical support and training to library staff on the use of library systems and technologies.
• Collaborate with library staff to improve user experience and access to electronic resources.
• Collaborate with Special Collections & Archives to harvest metadata from CORE Scholar and ArchivesSpace to allow for resource discovery by students and faculty.
• Serve as a member of the library's Web Advisory Team, ensuring usability and accessibility of library resources in compliance with federal accessibility standards.
• Troubleshoot, research and solve technical and functional problems. Recommend solutions or alternative methods for resolving issues with business processes.

• Liaise with vendors for system support, upgrades, and troubleshooting.
• Responsible for ensuring module changes, upgrades, patches and/or fixes are planned, tested and successfully implemented.
• Serve as lead contact with library systems vendors and maintain excellent vendor relations for troubleshooting, functionality and system upgrades, and assessment of new projects.
• Ensure data integrity across student success data through collaboration with the institution's Data Governance Committee and Data Stewardship groups. Ensure solutions are built and maintained so as to ensure data integrity.
• Understand and ensure permissions and access are properly maintained for system functions and data access across the portfolio of applications used by the library. Serve as the technical liaison with user and security administration groups.

Working Conditions::

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About Wright State University

Wright State University serves nearly 18,000 students and offers more than 230 undergraduate, graduate, doctoral, and professional degree programs through eight colleges and three schools. Located in the city of Fairborn in Greene County, Ohio, Wright State is conveniently situated adjacent to Wright-Patterson Air Force Base and is less than 10 miles from downtown Dayton. One of our eight colleges, Wright State University–Lake Campus, is a university-operated regional campus on the shores of Grand Lake St. Marys in Celina, Ohio. The Wright State alumni community is more than 109,000 strong. For more information please visit www.wright.edu.

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