Job Description:

• Conducts needs analysis in compliance with federal, state, and institutional regulations and policies to determine relative eligibility of each financial aid applicant.
• Determines the types and amounts of financial aid to be awarded to the student through the packaging process according to federal, state, and institutional requirements.
• Counsels current and prospective undergraduate/graduate students and their parents through the application process in regards to financial aid programs, personal financial planning, and money management. Responsible for a section of undergraduate and graduate students based on the alphabet.
• Resolves conflicting information, SARC codes, and over-awards.
• Utilizes professional judgement to adjust a student's eligibility based on documented mitigating circumstances in accordance with federal regulation.
• Reviews completed verification for accuracy in compliance with federal regulations.
• Completes return of Title IV Funds calculations.
• Participates in the development of policies and procedures.
• Participates in annual training and professional development.
• Create, maintain, and present educational financial aid materials.
• Complete other tasks as requested.

Required Qualifications:

• Bachelor of Science or Arts from an accredited four (4) year college or university.
• Demonstrated experience in student financial aid, or a field directly related to financial aid counseling.
• Proficient with the Microsoft Office Suite software.
• Demonstrated knowledge, understanding, and research abilities regarding federal and state rules and regulations.
• Excellent verbal and written communication, judgement, analytical, problem-solving, critical thinking and interpersonal skills.
• Effective organization and planning abilities.
• Ability to perform assigned tasks with increasing independence and an understanding of priorities and deadlines.
• Ability to defuse difficult situations with other individuals.
• Ability to prioritize and manage a significant caseload.
• Ability to adhere to data confidentially regulations, such as FERPA, and adhere to data security policies.

Applicant Portal URL: 7052

About Ashland University

Ashland University, ranked in the top tier of colleges and universities in U.S. News and World Report’s National Universities category for 2017, is a mid-sized, private university conveniently located a short distance from Akron, Cleveland and Columbus, Ohio. Ashland University places great emphasis on the importance of each individual. The phrase “Accent on the Individual” has been our motto for many years and, hopefully, characterizes well the nature and content of the campus environment. It means that our concern for the student extends beyond ensuring a quality education in the classroom and laboratory to include a commitment to provide a stimulating and supportive environment in every respect.Translating the ideas of our Mission Statement into the realities of everyday life is the responsibility of each Ashland University employee. These ideas must be evidenced daily in the classroom, residence halls, each teaching site, on the playing fields and in our interaction with others. It should be the goal of each Ashland University employee to ensure that our Mission Statement is not merely words on paper but a true reflection of who and what we actually are and intend to be in the future.

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