The Senior Clinical Administrative Director II, in partnership with the Chair of the Department of Family Medicine will oversee clinical, administrative, financial, and research operations for the department of Family Medicine at Keck School of Medicine (KSOM).

The Department of Family Medicines vision is to be leaders in health for all. With 200 faculty, staff and residents, an annual budget of $38 million, and educational, research, clinical and service missions, the ideal candidate would have background in finance and management of all mission areas, strong interpersonal skills, and a commitment to building a learning culture that embraces engagement and flexibility as strategies to grow the departments mission areas. The Department includes a Physician Assistant School, a medical student Primary Care Initiative, a Family Medicine Residency program, 3 distinct clinical practices that include Student Health, Street Medicine and the Keck Family Medicine Practice, a growing research division, and dedicated administrative team.

Position Overview: We are seeking a highly experienced and dynamic Senior Clinical Administrative Director II (SCAD) to lead the oversight, development and execution of the clinical department's business strategy and financial oversight of the clinical, research, education, and service missions. This individual will collaborate closely across the Department of Family Medicine with division leaders as well as with the health system, Keck Medicine of USC and the Keck School of Medicine (KSOM) to align the departments goals with the institutions strategic plans. The SCAD will oversee budget development and monitoring, clinical operations, revenue generation, financial management, staffing, faculty relationships, research activities, and policy development, ensuring seamless coordination with key stakeholders across the university and hospital system.

Key Responsibilities:

Strategic Planning and Operations:

• In collaboration with the Chair and division leaders, lead the development and execution of the clinical departments business strategy and market positioning in alignment with the strategic plans of Keck Medical Center and KSOM.

• Analyze business development proposals, create realistic strategies, develop proformas, business plans and implement new processes to enhance clinical operations, optimize revenue generation, and drive cost savings.

• Develop and implement new programs to improve clinical performance, ensuring alignment with departmental goals.

• Review and approve all department proposals.

• Maintain the departments business continuity plans and ensure emergency response systems are tested and improved.

Financial Management:

• Develop and submit the annual department budget and represent the department in budget hearings.

• Oversee the departments finances, including funding sources from the deans allocations, contracts & grants (research, service, etc), clinical income, clinical contracts, donations, and hospital/health system funding.

• Establish, monitor, and communicate departmental financial goals and outcomes, including annual budget development, revenue growth projections, and expense management.

• Manage the flow of funds, ensuring effective allocation of resources and adherence to internal controls.

• Monitor financial trends, provide forecasts, and make key decisions on budgetary and resource allocation.

• Advise faculty and staff on budget preparation and maintain a strong system for tracking and communicating departmental financial status.

Clinical Operations and Faculty Management:

• Participate in planning, monitoring, and evaluation of clinical activities, ensuring efficient use of resources such as clinical space, equipment, and human resources, in collaboration with USC Care and the Hospital.

• Monitor and assess faculty schedules to ensure alignment with clinical FTE and national or health system benchmarks such as Vizient and AAMC.

• Develop strategies to enhance physician relationships, increase volume, and prioritize physician recruitment in line with the strategic plan.

• Partner with clinical leadership in efforts for physician recruitment, retention, and the development of referral relationships with external facilities.

• Work with Department Chair and clinical division to focus on Joy in Medicine and support continual process improvement program for faculty and staff well-being.

Compliance and Stewardship:

• Ensure compliance with contracts with outside entities such as City of Los Angeles and others.

• Ensure all departmental performance requirements (e.g., resident supervision, medical record completion) are met.

• Maintain compliance with all regulatory policies and procedures, including HR, finance, safety, legal, and clinical standards.

• Fulfill data requests from the School, University, and Health System, including but not limited to employee lists, user audits, CLEARS reports, and individual compliance with mandatory requirements.

Research and Grant Management:

• Oversee the departments research activities, including grant proposal submissions, budgeting, and compliance with research policies.

• Ensure accurate tracking of research funding, including cost-sharing commitments and spending forecasts.

• Collaborate with Principal Investigators (PIs) and the Clinical Trials Office to manage industry-sponsored research projects.

Faculty and Staff Oversight:

• Lead the recruitment, staffing, and performance management processes, including overseeing the performance appraisal process and making recommendations on hiring and salary actions.

• Oversee departmental educational programs in collaboration with residency or educational directors.

• Ensure compliance with university policies and promote an effective working environment for staff and faculty.

• Supervise the central administrative team and clinical division administrators.

Legal and Contract Management:

• Negotiate contracts and agreements, and review legal documents, in coordination with legal counsel.

• Represent the Chair in legal matters and ensure all contractual obligations are met.

Communication and Networking:

• Develop and maintain effective communication strategies within the department to ensure timely and clear exchanges of information.

• Build strong relationships with hospital administration, faculty, and external stakeholders.

• Attend conferences, seminars, and meetings to stay current with industry trends and maintain a network of professional contacts.

Security and Compliance:

• Ensure the implementation of departmental security protocols, including office procedures and awareness of crime prevention programs.

• Collaborate with Public Safety to maintain a secure work environment.

Critical Competencies for Success:

• Strategic Vision: Ability to develop and implement long-term strategies that align with institutional goals.

• System Thinking: Ability to manage complex adaptive systems, juggle crises while creating systems to manage day to day operations with commitment to ongoing process improvement. Ability to see macro view and attend to details.

• Financial Acumen: Strong expertise in financial management, budgeting, and revenue optimization, with an ability to make data-driven decisions.

• Leadership & Collaboration: Proven leadership skills in growing, developing, and managing teams, fostering a positive work environment, and collaborating across divisions, departments, medical school and health system.

• Operational Excellence: Expertise in optimizing clinical and research operations and enhancing operational efficiencies. Experience with accreditation for educational programs.

• Regulatory Knowledge: Deep understanding of compliance requirements, contractual obligations, research regulations, and institutional policies.

• Communication Skills: Strong ability to communicate complex information clearly and effectively to diverse stakeholders. Ability to break down complexity and teach others to interpret data to drive decisions that align with department goals.

• Problem-Solving & Decision-Making: Capacity to analyze complex situations, identify challenges, and develop actionable solutions.

• Stakeholder Engagement: Ability to build and maintain relationships with key stakeholders, including faculty, staff, external partners, and legal teams.

• Contract Negotiation & Management: Experience with contract negotiation, legal reviews, and ensuring contractual compliance.

Qualifications:

• Master's degree or higher in healthcare administration, business, or a related field.

• Minimum of 8 years of experience in clinical operations or a related role, including significant leadership and financial management responsibilities.

• Demonstrated experience in strategic planning, budgeting, and financial oversight within a clinical or academic healthcare environment.

• Strong knowledge of healthcare regulations, compliance, and internal controls.

• Exceptional communication, negotiation, and problem-solving skills.

Application Instructions: Interested candidates should submit a resume and cover letter detailing their qualifications and experience. Three letters of recommendation will be required but are not due immediately and may be submitted after the initial application. Applications will be reviewed on a rolling basis.

This position is on-site at our Alhambra, CA office.

The annual base salary range for this position is $186,048.04 - $232,689.82. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidates work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

This position offers a unique opportunity to shape the future of a dynamic clinical department within a prestigious institution, leveraging your expertise to drive operational success, financial health, and strategic growth.

USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

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USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

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