This position is located within the Clark University Police Department. The Clark University Police Department is responsible for ensuring a safe environment for the students, faculty, staff and public by providing services twenty-four hours a day, seven days a week. Under the general supervision of the Dispatch Coordinator, the Dispatchers that staff the Clark University Police Dispatch Center operate as a primary point of contact for life or property emergencies and general Police and parking services.

Major Responsibilities:

• Advise, direct and interpret emergency calls for service, and initiate Police, Fire and or EMS as needed.
• Document complete and accurate information into the computer aided dispatch system (IMC).
• Operate two-way radio communications for Police, Fire and EMS, including Clark University student-run squad Rapid Response.
• Monitor intrusion, duress and fire alarms on the Microkey alarm system.
• Monitor and utilize card access system.
• Monitor Worcester Police communications for incidents adjacent to the University, and dispatch Police if necessary.
• Receive, relay and transmit pertinent LEAPS/CJIS information from the State Criminal Justice Information System (CJIS) terminal.
• Assist the students, staff, faculty and general public in the lobby of the Police Department.
• Prepare and transmit work orders to the University Facilities department.
• Initiate notification to appropriate University officials or students, in the event of an emergency.
• Receive, record and disseminate lost and found property in accordance with the Clark University Police lost and found policy.
• Utilize and transmit video recordings of incidents through the University's CCTV system (Axis Camera Station).
• Assist with tasks deemed necessary by supervisors or Officers.

• High School diploma or equivalent is required.
• Must have first aid and CPR certification within 1 month of hire.
• Must be dependable, flexible and able to work all shifts including days, weekends, evenings and holidays.
• Must possess excellent written and interpersonal communication skills including the ability to be calm under pressure.
• Must be able to multi-task.
• Must possess typing skills and knowledge of different computer programs.
• Must be able to successfully pass an on the job training program.

*Must work one shift per month when there is availability. 

At Clark University we believe that diversity of experiences, perspectives, and backgrounds leads to a more innovative and productive work environment. We welcome and encourage individuals of all backgrounds to join our team and contribute their unique ideas to help us achieve our goals.

Clark University offers a generous benefit package for full and, if applicable, part-time employees that include; paid time off, generous retirement plan, group health and dental insurance, life insurance, and tuition, along with use of many campus amenities. For a complete list of benefits for eligible employees visit here.

To review the Clark University Police Department Annual Security and Fire Safety Report visit here.

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About Clark University

Founded in 1887, Clark University is a liberal arts-based research university committed toscholarship and inquiry that addresses social and human imperatives on a global basis. It is the place where Robert Goddard invented the modern rocket, where Sigmund Freud delivered his only lectures in the United States, and where current students stake their claim to the Clark motto, “Challenge Convention, Change Our World,” which is the rallying cry that inspires our community every day. Located in Worcester, Massachusetts, Clark University educates its undergraduate and graduate students to be imaginative and contributing citizens of the world, and to advance the frontiers of knowledge and understanding through rigorous scholarship and creative effort. The University’s engages students in such areas as biology, chemistry, economics, geography, psychology, urban education, management, environmental science and policy, Holocaust and genocide studies, and international development and social change. Clark University’s pioneering model of higher education, LEEP (Liberation Education and Effective Practice) compels undergraduate students to thrive in authentic world and workplace settings, and prepares them for lives and careers of consequence.

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