Escorts patients to x-ray and exam rooms, monitors patient flow, assists physicians with minor clinical procedures including staple removal, suture removal, and wound care. Casting and splinting removal and application as directed by the physician. Supply utilization tracking and ordering, including stocking exam rooms and work stations. Schedules diagnostic tests ordered by the physician as needed. Reviews and codes charge slips, submits insurance claims. Returns patient phone calls. Performs various office and clerical duties. Must work with any and every physician in the unit/department/clinic.

Escorts patients to x-ray and exam rooms, monitors patient flow, assists physicians with minor clinical procedures including staple removal, suture removal, and wound care. Casting and splinting removal and application as directed by the physician. Supply utilization tracking and ordering, including stocking exam rooms and work stations. Schedules diagnostic tests ordered by the physician as needed. Reviews and codes charge slips, submits insurance claims. Returns patient phone calls. Performs various office and clerical duties. Must work with any and every physician in the Orthopaedic Clinic. Other duties as assigned.

Essential Duties:

• Schedules patient appointments, answers general questions, obtains authorizations and pre-authorizations for patient care services. Schedules appointments with ancillary departments or other care providers as needed. Maintains master calendar for physician(s).
• Escorts patients to exam rooms, performs vitals and enters all required information in Cerner.
• Reviews and codes charge slips for patient care services rendered and/or surgeries performed in accordance with department deadlines. Develops supporting documentation for insurance claims and submits claims to insurance carriers.
• Covers front desk when needed for breaks, lunches, call outs, vacations.
• Assists physicians with minor orthopaedic clinical procedures including staple removal, suture removal, and wound care.
• Ensures that physician orders for medications and treatments are implemented by the appropriate staff.
• Submits all workers compensation and HMO requests. Relays disability status to adjusters and nurse case managers.
• Returns patient phone calls in a timely manner in accordance with departmental policy.
• Casting and splinting removal and application as directed by the physician.
• Supply utilization including tracking of supplies used and ordering new supplies in a timely manner in order to keep clinic stocked appropriately.
• Stocks exam rooms and work stations to ensure all supplies are available prior to clinic times.
• Checks supplies and medications (if applicable) for expiration dates and disposes of them according to hospital and Joint Commission standards.
• Performs other duties as assigned.

Required Qualifications:

• Req High school or equivalent
• Req Specialized/technical training Graduate from an accredited school of Orthopaedic Program.

• Req 6 - 12 months; Combined education/experience as substitute for minimum experience At least 6 months casting experience in a an acute care setting

• Req Ability to communicate effectively in English both verbally and in writing.

Preferred Qualifications:

• Pref Specialized/technical training Graduate from an accredited Medical Assistant Certificate/Diploma program

• Pref Spanish language skills.
• Pref Knowledge of medical terminology.
• Pref Familiarity with word processing, IDX, AS400 and scheduling software.
• Pref 1 year Preferably a year of experience as a medical assistant in an acute care setting.

Required Licenses/Certifications:

• Req Basic Life Support (BLS) Healthcare Provider from American Heart Association
• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
• Req Orthopaedic Technologist Certified (OTC) Certification by the National Board for Certification of Orthopaedic Technologists OR Registered Orthopaedic Techonologist (ROT) American Society of Orthopaedic Professionals

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About University of Southern California (USC)

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