Performs complex and varied administrative and clinical assignments. Serves as a personal contact for physicians, staff, and outside departments in order to address problems, issues or concerns that require attention. Assists in management of clinical unit operations. Reports to the Clinic Manager of the Department. This position supervises clinical staff, which may include Support Coordinators, Medical Assistants, and LVN's.

In collaboration with the Clinical Manager, the Clinic LVN Supervisor is responsible for the operational management and day to day general supervision of the Orthopaedic Surgery Clinic and clinic staff. The LVN supervisor will assume responsibility for ensuring and supporting the delivery of quality patient care to the satisfaction of patients, physicians and staff. The LVN supervisor works collaboratively with Orthopaedic Surgery Leadership for provision of quality patient care.

Essential Duties:

• Supervise and Coordinates personnel actions, including, but not limited to performance evaluations, time-off requests, staff disciplinary actions, hiring, and terminating staff.
• Serves as a personal contact for physicians, staff, and outside departments in order to address problems, issues or concerns that require attention and real time resolution.
• Generates Daily Room/Staff Assignments. Arranges for staff coverage as needed.
• Plans and directs staff development training for all clinic staff to ensure compliance with hospital policies and clinical competencies.
• Participates in Quality Assessment and Performance Improvement initiatives, including, but not limited to assisting in development of clinic procedures and protocols
• Ensures that exam rooms and treatment areas are supplied and maintained adequately by support personnel.
• Promotes security by alerting appropriate personnel for safety, fire and other unsafe situations. Reports any unusual occurrences to Clinical Manager. Responds to emergency situations using standard emergency protocols and procedures.
• Participates in monitoring and evaluating the quality and appropriateness of patient care. Contributes objective data regarding performance of other clinical staff members, as requested.
• Maintains a safe environment in accordance with standards, policies and safety regulations. Ensures compliance with infection control policies.
• Coordinates staffing to ensure breaks and meal periods are covered. Provides coverage as needed.
• Balances cash drawer daily per USC policy. Ensures copays and other cash payments are collected. Ensures all Batches are closed out at the end of each clinic day.
• Other administrative/analytical work as required, including preparing meeting agendas on an as needed basis.
• Performs other duties as assigned

Required Qualifications:

• Req High School or equivalent
• Req Specialized/technical training Graduate of an accredited vocational nursing program

• Req 3 years Experience as an LVN in a clinic setting.

• Req Organization/time management skills.
• Req Demonstrates ability to utilize effective, appropriate and diplomatic oral and written communication skills.
• Req Must be comfortable with computers and medical terminology.
• Req Must adopt Keck Service Credo and Known Service Standards and Values.
• Strong Clinic operations and knowledge of federal, state and local laws/regulations

Preferred Qualifications:

• Pref 3 years Experience in acute or ambulatory setting preferred

Required Licenses/Certifications:

• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
• Req Licensed Vocational Nurse - LVN (CA DCA) Active California Licensed Vocational Nursing License
• Req Basic Life Support (BLS) Healthcare Provider from American Heart Association

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About University of Southern California (USC)

USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

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