The Senior Medical Staff Coordinator provides administrative support and acts as liaison to committees, physicians and other medical staff department members ensuring all medical staff issues are appropriately handled by various committee chairs, and medical staff members. Mentors and assists other Medical Staff Coordinators in all aspects of Medical Staff functions.

Essential Duties:

• 1. Serves as medical staff department lead and serves as subject matter expert for medical staff functions. Initiates and participates in cross-training and cross-coverage of departmental functions. Serves as departmental resource to employees.
• 2. Management of the Credentials and Interdisciplinary Practice Committees, including agenda, minutes, file audits, follow-up communication with management and Office of Integrated Credentialing, correspondence, referrals to other committees/departments and all related follow-up within three days of the meeting. Review of monthly Governing Board report and quality check of providers approved credentials/privileges.
• 3. Develop and maintain VHH facility credentials checklist and audit tools
• 4. Oversee the coordination and staffing of Medical Staff Committees, as needed. Ensures feedback of significant Medical Staff and committee actions to the medical staff and hospital departments/committees affected.
• 5. Maintains knowledge of and provides consultative support to the Chairs in the management of the Medical Staff organization in the development, revision and implementation of Medical Staff systems and procedures to ensure compliance with accreditation and regulatory requirements.
• 6. Participates in departmental PI initiatives, including regulatory preparedness.
• 7. Liaison between committee Chairpersons and hospital departments.
• 8. Oversee the credentialing as it relates to proctoring. Work with the Chairman of physicians being proctored or monitored by department, and notify physician assigned to proctor of new applicants including notifications, discontinuation of proctoring and all related follow-up.
• 9. Coordinate with quality management department and department chair on all provider proctoring and peer review activity reports of assigned committees and departments to the Performance Improvement Committee.
• 10. Assist Director in the development of policies and procedures as it relates to Medical Staff Services.
• 11. Develop and maintain department staff desk reference of process instructions for Medical Staff Services operations.
• 12. Assist Director in training of new Medical Staff Services staff and Volunteers. Work with Director to develop and maintain algorithms of medical staff services processes shared with internal departments.
• 13. Manage VHH facility provider credentialing database including report writing and implementation of new modules/initiatives.
• 14. Liaison with external credentialing entities. Work with Office of Integrated Credentialing to maintain, share and follow-up with approval of VHH providers credentialing records with the external entity.
• 15. Work with medical staff coordinator and Keck Graduate Medical Education department to coordinate, monitor and track I.D. badge issuance and meal allowance of all medical students and residents vetted to rotate at VHH.
• 16. Assures the completeness and accuracy of the credentialing process. Coordinates the initial credentialing and privileging delineation activities and re-credentialing/re-privileging of the medical/allied health staff in accordance with the Bylaws, Rules and Regulations, and Policies of the Medical Staff and the appropriate medical staff departmental rules and regulations to assure that only qualified practitioners are appointed to provide care in the Hospital. Processes requests for and monitors duration of temporary privileges in accordance with the Bylaws, Rules and Regulations of the Medical Staff. Obtains appropriate approvals and distributes notices of temporary privileges granted.
• 17. Maintains in a timely manner an accurate, secure and updated computerized database of physician and allied health information to query on demographic profiles including but not limited to staff privileges, proctoring and category status for other hospital departments and facilities requiring this information. Generates appropriate forms and reports available from the medical staff database. This includes monitoring the status of staff members in the Provisional and Leave of Absence categories and assures appropriate and timely review by the department chairs at the conclusion of period specified in the proctoring plan.
• 18. Assist Director in the development, maintenance and distribution of privilege forms.
• 19. Acts as a backup for the Director.
• 20. Maintain the Quality Management Review results that were discussed at the meetings after the minutes and follow-up.
• 21. Adhere to written hospital and department policy and procedures.
• 22. Perform all other duties as assigned.

Required Qualifications:

• Req High school or equivalent

• Req 6 years Experience providing administrative/office support in an acute care facility, ambulatory center, provider practice or community healthcare organization in which duties included multiple tasks and responsibilities

• Req Excellent communication (written and verbal) skills
• Req Strong interpersonal and oral communication skills for interaction with peers, providers, nursing, administration and other internal and external staff
• Req Medical Staff/Credentialing database and / or data entry experience
• Req Critical thinking skills
• Req Analytical skills
• Req Knowledge of regulatory standards and legal concepts related to the organized Medical Staff

Preferred Qualifications:

• Pref Medical Staff Services Certification Valid CPCS or CPMSM by the National Association of Medical Staff Services (or equivalent five years experience as medical staff professional).

Required Licenses/Certifications:

• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

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About University of Southern California (USC)

USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

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