The Executive Assistant provides administrative support to the Associate Vice President (AVP) for Student Health and select members of the Counseling and Mental Health (CMH) leadership team and is responsible for scheduling and coordination of meetings/seminars/travel, coordinating priorities throughout the day, and performing independent and collaborative projects as needed. Provides general and complex administrative support for the AVP and CMH Directors Team. Responsible for organizing office functions, liaising with high-level campus partners and business contacts, maintaining a complex calendar by setting up and executing virtual and in-person meetings, project coordination and presentation, managing records including meeting minutes and policies, and conflict resolution for leadership scheduling requirements. Reviews drafts and finished documents for appropriate grammatical usage; answers questions relating to office operations and established policies and procedures. Prepares and sends organization-wide communications. Make travel arrangements and process expense reports in a timely manner utilizing corporate web-based tools. Work with customers, executive leaders and other administrative personnel within the division and business management function in support of projects and tasking as required. Maintains excellent prioritization skills and practices the upmost discretion. This position is considered a confidential employee.

Provides general and complex administrative support for the Chief Officer, Executive Leaders and/or Administrative Director of Student Health. Supports the USC Student Health Executive Committee in their governance responsibilities. Responsible for office supervision including, but not limited, organizing office functions, liaising with high-level campus partners and business contacts, providing work and direction to clerical support staff, maintaining a complex calendar by setting up and executing virtual and in-person meetings, project coordination and presentation, managing records including meeting minutes and policies, and conflict resolution for leadership scheduling requirements. Reviews drafts and finished documents for appropriate grammatical usage; answers questions relating to office operations and established policies and procedures. Prepares and sends organization-wide communications. Make travel arrangements and process expense reports in a timely manner utilizing corporate web-based tools. Work with customers, executive leaders and other administrative personnel within the division and business management function in support of projects and tasking as required. Maintains excellent prioritization skills and practices the upmost discretion. This position is considered a confidential employee.

Essential Duties:

• Responsible for coordinating schedule, including arranging meetings and appointments for the AVP and other CMH leaders as requested by the AVP.
• Manages small projects to completion. Prepares presentations as necessary.
• Tracks CMH Directors Meetings and designated committee minutes. Forwards as appropriate for additional review and approval. Follows established processes for posting and filing.
• Responsible for functioning as liaison between other Executive Assistants and Administrative Assistants to ensure equitability in productivity and cohesive work environment.
• Responsible for providing research and administrative support to special projects, preparing data and follow-up projects as directed.
• Responsible for coordination and confirmation of travel arrangements, including lodging and airline and/or automobile reservations, preparation of travel authorization forms and expense reports as directed.
• Responsible for using sound judgment when complications arise outside the scope of authority, such as the need for deadline augmentation, and bringing these to the attention of the appropriate Administrative Representative(s) in a timely manner.
• Reviews and prioritizes all incoming correspondence. Determines actions required and follows through to completion. Researches and drafts responses on behalf of executive, refers to executive's direct reports for action, or refers to executive for personal reply.
• Facilitates communications between executive and his/her direct reports. Assesses and prioritizes the urgency of situations and determines appropriate action.
• Interacts with university offices on behalf of an executive to facilitate communications and critical information exchange. Handles all assigned communication and correspondence including sensitive and confidential matters. Represents supervisor through telephone and personal contacts, as needed.
• Responsible for maintaining security of information: e.g. patient medical records, hospital financial information, salary, staff and legal information in a confidential nature.
• Responsible for processing calls from patients, their families and the general public by assessing the urgency of the situation and suggesting appropriate referrals or informing the appropriate Administrative Representative(s) when the situation warrants his/her attention.
• Plans meetings and events hosted by the AVP. Coordinates arrangements with internal and/or external vendors to include travel, lodging, refreshments, guest speakers, and presentation materials and equipment. Attends events to ensure arrangements are handled according to plan and as a representative of the executive.
• Maintains repository of vendor contracts and tracks contract expiration. Order and reconcile supplies and other purchases.
• Prepares meeting minutes.
• Reviews drafts and finished documents for appropriate grammatical usages.
• Responsible for performing other duties as directed by leadership.

Required Qualifications:

• Req High School or equivalent

• Req 3 years Previous administrative experience in senior executive setting

• Req Typing at 60 + WPM.
• Req Transcription and mathematical aptitude.
• Req Demonstrates excellent verbal and written communication skills.
• Req Computer literacy in word processing, spreadsheets, etc.
• Req Microsoft Office knowledge.
• Req Organization/time management skills.
• Req Able to function independently and as a member of a team.

Preferred Qualifications:

• Pref Bachelors Degree

Required Licenses/Certifications:

• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

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About University of Southern California (USC)

USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

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