POSITION SUMMARY:

 This position serves as the key lead in processing the scholarship and grant programs. Programs may include but are not limited to, Athletics, Endowed Scholarships, Tuition Remission, RA and RD Programs, all outside and private scholarships, departmental scholarships, and any other third-party funding. This individual makes sure all student records are updated accurately and timely as per institutional, federal, state and other policies and procedures. Duties include following up on missing scholarship check payments and other third-party payments, all institutional aid reporting and reconciliations as required, as well as supporting all NCAA reporting and grant in aid requirements. This position also serves as key lead in Endowed funds management, and behind the scenes work required to be sure that all funds are awarded timely, with donor intent, accurately and within budget.

 DUTIES AND RESPONSIBILITIES:

 Student level processing of all outside scholarships and third-party funding, including but not limited to needs analysis, following up on missing check payments and assisting students in institutional and private scholarship requirements. Position also includes marketing and student communication of scholarship programs as required.

 Processing, awarding, reporting and reconciliation of all institutional scholarship programs as required.

 Accurately processing and packaging all institutional and outside aid sources, while staying within budget and preventing overawards by following all institutional, state, and federal guidelines that dictate student financial aid eligibility. 

 Processing, awarding, reporting as needed of all other institutional grant programs- examples include RA, RD, Tuition Remission, Waiver programs and any other programs as needed. 

 All other duties as assigned including attending admission events as needed in-person or virtual in the evenings and on weekends. 

 Processing of all Endowed funds in accordance with institutional policies. Duties may include reporting, reconciliation, data entry and service to the IA department and others as required. 

 Completes other duties as assigned. 

REQUIREMENTS:

Minimum qualifications: 

3-5 years of financial aid experience

Preferred qualifications: 

Alternately, the successful candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following:  

Highly developed interpersonal, analytic, problem-solving, organizational and communication skills, including the ability to listen thoughtfully and respectfully to a diverse population of constituents and stakeholders

Strong communication skills, both oral and written providing the ability to effectively communicate with multiple internal and external constituents

Knowledge and understanding of federal, states and agency-accrediting rules and regulations as they pertain to higher education admission. Very strong knowledge of federal and state regulations concerning financial aid, as well as NCAA regulations

Strong functional knowledge of FAMS system (Banner/Ellucian preferred)

Ability to run and design Banner automated processes for Pell and Direct Loan

A broad understanding of higher education processes and procedures, including shared governance, strategic planning, resource allocation and budget management

Ensures compliance with Federal and State laws pertaining to financial aid, affirmative action and FERPA

Membership and active engagement in appropriate national student service organizations, such as NASFAA and PASFA

Proficiency with PC, Microsoft Office tools, email and the Internet with the ability to learn a variety of new technology systems; familiarity with Slate and Banner preferred

Sensitivity to the need of each individual to be treated with dignity and respect as it relates to diversity in general and the Mission of the University specifically

Proactive, strategic, analytical and deadline-oriented in a complex organization

Ability and willingness to work outside of regular business hours and some evenings and weekends during peak enrollment periods

Ability to prepare and maintain confidential data independently in accordance with established policies and procedures and exercise consistent discretion

Ability to exceed recruitment goals, facilitate staff development opportunities, exhibit teamwork, model analytical & critical thinking, engage in creative problem solving and demonstrate high levels of time management and organizational skills. 

Considerable knowledge of the laws, regulations and policies governing the operations of the University

Ability to create and maintain complex records and files

Willingness and ability to work evenings and weekends as needed during peak enrollment periods

Ability to work with diverse populations and sensitivity to the needs of each individual to be treated with dignity and respect as related to diversity in general and the Mission of the University specifically

NCAA Compliance: NCAA requirements and competency as appropriate based on position responsibilities, upholds NCAA rules and regulations. 

Commitment to the University’s values of diversity, equity and inclusion, and recognition of the importance of treating each individual with dignity and respect consistent with the University’s Mission.  Demonstrated experience with, and understanding of, the broad diversity of the University community (students, faculty, staff and others). 

Ability to establish and maintain effective working relationships with the University Community. 

Ability and willingness to contribute actively to the mission of the University and to respect the Spiritan Catholic identity of Duquesne University.? The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community. 

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About Duquesne University

Duquesne University, a private, Catholic institution, prides itself on being mission-centered and mission-driven. Our employees contribute to our culture of academic excellence and our mission of serving God by serving students. In turn, they enjoy a supportive working environment that values individual talents, encourages teamwork and rewards accomplishments. A nationally ranked top-tier university, Duquesne has established a legacy of excellence in liberal and professional education. Our 14:1 student-faculty ratio allows our students to work closely with expert faculty. Duquesne has also won accolades and recognition among the nation’s top 20 small research schools for our research initiatives and faculty productivity. Situated on a 50-acre campus within the city, Duquesne provides a small-town feel in an urban setting. The Pittsburgh region offers a variety of cultural, education and professional opportunities, as well as a safe and affordable lifestyle. We strive to attract, recruit and retain a dynamic, diverse workforce. Our employees benefit from an array of campus resources that provide convenience and cost savings, including a variety of dining options, a full-ser...vice Starbucks, a retail bank and credit union, a fitness center and year-round wellness programs and onsite parking. Employees also may take advantage of the many educational, cultural and sporting events sponsored by the university.

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