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Posted: 01-Feb-25
Location: Cincinnati, Ohio
Categories:
Internal Number: 98194-en_US
Current UC employees must apply internally via SuccessFactors
Founded in 1819, the University of Cincinnati ranks among the nation?s best urban public research universities. Home to 53,235 students, more than 11,000 faculty and staff and 350,000+ living alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls ?the most ambitious campus design program in the country.?
With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, three straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC?s momentum has never been stronger. UC?s annual budget stands at $1.85 billion, and its endowment totals nearly $1.8 billion.
Job Overview
Serve as the Certifying Official for Veteran Affairs students at the University of Cincinnati. Provide information and service to students and staff visiting the Veterans Programs & Services.
Essential Functions
- Provide specialized customer service to members of the various branches of the United States Military, Veterans, and their eligible dependents. Relate relevant and accurate information in-person, electronically and by telephone for all inquiries.
- Advocate for students by providing information about the university and assisting the VA regional offices in the administration of programs and certification of Veteran students enrolled.
- Resolve problems regarding eligibility and payment of VA benefits. Submit and update enrollment certifications, process enrollment information in the university?s student information and the VA?s information systems. Coordinate various VA reports.
- Provide current and accurate information to students and staff related to G.I. Bill benefits and appropriate financial aid programs; assist students in the application process for benefits and completion of eligibility requirements.
- Communicate with all departments about changes to federal and state regulations and university policies pertaining to Veteran students.
- Maintain the university's policies and procedures manual and catalog to effectively communicate guidelines that apply to Veteran students concerning eligibility, academic progress and award amount.
- Enter Veteran student records and maintain accuracy of the university's database.
- Work closely with Financial Aid, Student Accounts and the Cashier's Office to ensure students' financial records are accurate. Maintain files for all Veteran students.
- Maintain knowledge and adhere to stated Department of Veterans Affairs, government and financial services policies and procedures, and applicable federal and state regulations.
- In the absence of the Program Manager and/or the Program Coordinator, supervise Veteran Work Study student(s).
- Perform related duties based on departmental need. This job description can be changed at any time.
Required Education
- Bachelor's Degree.
- Five (5) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.
Required Experience
One (1) year of related experience.
Additional Qualifications Considered
- Strong organizational skills.
- Demonstrated work experience in a fast paced, high volume work environment.
Physical Requirements/Work Environment
- Office environment/no specific unusual physical or environmental demands.
Compensation and Benefits
UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.
- Competitive salary range dependent on the candidate's experience.
- Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
- Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
- Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
- Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
- Tuition remission is available for employees and their eligible dependents.
- Enjoy discounts for on and off-campus activities and services.
As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).
To learn more about why UC is a great place to work, please visit our careers page at https://www.uc.edu/careers.html.
For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at jobs@uc.edu.
The University of Cincinnati is an Equal Opportunity Employer.
REQ: 98194
SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN SF:IHE
