1. Manages relationships with external media sources. Pursues media coverage creatively and aggressively. Responds to inquiries from national and international news media, student media, the University community and the general public. 2. Enhances the overall quality of media relations for key stakeholders by preparing them for media interviews. Manages relationships with key campus stakeholders with a high degree of professionalism, judgment and understanding of stakeholder goals. 3. Creates compelling story ideas and narratives; produces content for both external and internal channels; writes copy and social media posts and manages content. 4. Plans social media strategies for key University communications and programs. Monitors University social media assets for negative comments or misinformation. 5. Supports short- and long-term communication planning with insights into audiences, channels and culture; coordinates with other communications professionals to achieve institutional goals; leads the communications process within developed standards and protocols. 6. Supports effective response strategies, often in crisis situations requiring 24/7 attention and intense media/public scrutiny, and articulates the University's position via personal interviews or written responses. 7. Produces multimedia content and manages the work of graphic and web designers, student interns, printers, video producers and photographers. 8. Manages communication plans for all stakeholders by understanding the significance of campus initiatives and/or academic work; creates compelling stories and messages to translate the significance through language that is clear and accessible for public awareness. 9. Develops and maintains regular contact with media representatives in multiple disciplines. 10. Maintains the Yale brand and graphic identity standards; supports and maintains standard operating procedures; contributes to digital asset management. 11. May perform other duties as assigned.

Required Skill/ability 1:  Strong understanding of at least one academic discipline MacMillan is a leader in, as demonstrated by coursework, written outputs or other similar channels.

Required Skill/ability 2:  Outstanding writing skills and ability to develop interesting content. Of particular interest are skills in public communications and grant proposals, including an ability to integrate research into coherent and effective written materials for both academic and lay audiences.

Required Skill/ability 3:  Expertise and in-depth experience in creating and maintaining webpages, and writing and disseminating social media content, along with the ability to ensure appropriate public messaging and a coherent public presence.

Required Skill/ability 4:  Ability to manage multiple assignments simultaneously and balance priorities, as needed, including managing requests and priorities from multiple senior stakeholders and entities.

Required Skill/ability 5:  Strong interpersonal skills and the ability to interact well with faculty, staff, students, and other stakeholders.  Ability to push priorities forward with a variety of senior stakeholders, including across the University and externally.

Preferred Education:  Masters or higher degree in relevant discipline, cultural competency and relevant language capabilities in at least one region MacMillan covers; plus six years' related experience.

Work Week:  Standard (M-F equal number of hours per day)

Posting Position Title:  Communications, Officer

University Job Title:  Assistant Director of Communications, MacMillan

Preferred Education, Experience and Skills:  Masters or higher degree in relevant discipline, cultural competency and relevant language capabilities in at least one region MacMillan covers; plus six years' related experience.

Bachelor's degree in English, Journalism, Communications or related field and five years of experience in public relations, journalism, television, corporate communications or agency work or an equivalent combination of education and experience. Demonstrated experience in developing communications for a range of media and working with creative professionals in design, photography or video.

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