The Patient Care Technician (PCT) provides nursing staff support in the areas of patient care delivery, clerical functions, and organization of the unit environment, as well as set-up and maintenance of equipment. The emphasis on each of these areas will depend on the unit assigned

Essential Duties:

• Patient Satisfaction: Responds to patient call within 10 minutes. Anticipates pts needs Proactively makes rounds to reduce patient calls Maintains positive behaviors toward patients and visitors Smiles and is pleasant during all interactions Provides RN with necessary data related to patient assessment. Contributes input into the patients plan of care and accurately implements interventions on the patients plan of care, in collaboration with the RN.
• Performs essential skills which contribute to positive patient outcomes per routing, MD orders, and RN direction Vitals Daily weight I & O Hygiene: bath, peri-care, oral care, HS care, hair care Maintains clear and organized patient rooms Assist with meals/feeding Ambulation/mobility; turn bed patients every 2 hours, transfers from bed to chair Provides fresh water at beginning and end of shift and prn Appropriately prioritizes patient needs
• Safety: Ensures safe physical environment and ensures safe operation of patient-care equipment Call light/telephone with reach Floors clear of fall hazards Maintains uncluttered and easy access to bathroom, ambulation, and emergency equipment. Commodes Walkers Shower chairs IV poles Beds Tables/Chairs
• Documentation Documents all care provided, including vital signs, intake and output, meal percentages, equipment used, and patient care.
• Communication: Makes presence known before entering a room or private area Identifies/introduces self to patient and visitors Explains plan of care to the patient Does not engage in inappropriate discussions regarding other patients and unit operations Knows and utilizes all computerized systems to send messages, document care, and communicate patient/unit needs to various departments. Knows and follows line of communication within the department. Reports to RN/Charge Nurse pertinent information/significant change in patient condition/patient and family concerns and patient refusal of care in a timely manner. Reports to RN/Charge Nurse patients inability to perform self-care and describes actions taken which were ineffective. Actively collaborates with the RN at the beginning and throughout the shift regarding patient care and data collection.
• Regulatory agency i.e.: Ensures that the unit is in continuous survey readiness No food/drink in nurses station No open containers in patient pantry No outside food in patient refrigerator No boxes etc. or floor Staff refrigerator kept clean Linens covered at all times Keep fire door closed Maintain clean/tidy nurses station, locker room, pantry
• Maintain patient confidentiality
• Ensures confidentiality of patient records and other written information
• Performs other related duties as assigned.

Required Qualifications:

• Req High school or equivalent
• Req Specialized/technical training Graduate from an accredited Certified Nursing Program. (*Grandfathered from CNA Certification requirement, if hired/transferred prior to 8/2016.)

• Req 1 year in a health care setting

• Req Ability to communicate effectively in English both verbally and in writing.

Preferred Qualifications:

Required Licenses/Certifications:

• Req Certified Nursing Assistant (CA DPH) *Grandfathered from CNA Certification requirement, if hired/transferred prior to 8/2016.
• Req Basic Life Support (BLS) Healthcare Provider from American Heart Association
• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

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About University of Southern California (USC)

USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

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