The University Health Services (OHS) department provides the strategic vision to build and sustain a university-wide infection prevention and injury management program and supports the harmonization of health and safety policies across all schools by working with relevant stakeholders. In addition, the department directs and completes assessments of levels of health and safety risk within the university environment.

Provides leadership, accountability, and clinical oversight of nurse practitioners and nurses working for Tufts Occupational Health Services. Works in partnership with the Executive Medical Director to promote a safe, healthy work environment for faculty, staff, and employees of Tufts University. Works in partnership with the Executive Medical Director to oversee all Workers' Compensation cases to manage high-risk cases and mitigate risk. Ensures that all services are provided in a consistent and professional manner through developing standard operating procedures. Works with the Executive Medical Director and Department Administrator to define Department priorities and develop business cases, as needed, for services and initiatives.

 Essential Functions  

• Oversees all clinical aspects of day-to-day workflow in OHS. Determines OHS nurse practitioner and nursing schedules and the allocation of clinical resources, and ensures adherence to quality assurance policies and procedures elaborated in collaboration with the Executive Medical Director.
• Provides direction on occupational health matters including interpretation of regulations and standards, medical documentation, implementing and participating in medical surveillance programs.
• Provides clinical care for employees, including work-related injuries/illnesses, same-day service visits, fitness for duty evaluations, ergonomic assessments, and injury and exposure prevention, among others.
• Develops, and recommends internal standards, policies, clinical protocols, and quality control metrics to improve efficiency and clinical care. Initiates/contributes to quality improvement initiatives and staff engagement.
• Provides clinical supervision to nursing staff. Recognizes potential problems in the department involving technical and/or personnel issues and addresses concerns in a timely manner.
• Manages nursing staff. Responsible for recruitment, hiring, training, and retention of staff. Establishes goals, coaches, assesses performance and provides developmental opportunities. Conducts regular staff meetings to review clinical protocols and procedural issues. With support from the Department Administrator, oversees and coordinates staffing schedules, manages on-call schedules, and participates in rotation of coverage.
• Reviews all workers’ compensation cases and is responsible for daily management and direction of care for all work-related injuries and illnesses. Works with the Executive Medical Director to best manage high-risk cases.
• Ensures compliance with all regulatory requirements, and leads onsite inspections involving accrediting bodies such as the Boston Public Health Commission, AAALAC, and US-CDC.
• Provide oversight and participation in the rollout and future development of university-wide Enterprise Health functionality.
• With the Executive Medical Director, participates in interdisciplinary committees, policy review, workers' compensation case management, maintaining and presenting various reports, and other related tasks as assigned.
• Maintains records of patient volume and types of services requested. Assesses and justifies the need for change in staffing patterns as appropriate.

Basic Requirements:

• Knowledge and skills as typically acquired through completion of a master’s degree in nursing and at least 5 - 8 years of experience in occupational health.
• Current Massachusetts licensure/registration as a Nurse Practitioner or licensure in another state that can be transferred to Massachusetts.
• Strong analytical skills to resolve highly complex problems requiring the application of clinical, scientific, or technical principles, theories, and concepts and in-depth, cross-functional experienced-based knowledge
• Clinical competencies for managing work-related injuries, exposures, and illnesses.
• Knowledge of OSHA, CDC, and Massachusetts Department of Public Health standards in academic research institutions.
• Possess very strong interpersonal skills to effectively communicate with cross-functional teams including faculty and staff at all levels of the organization of varying backgrounds.
• Excellent communication and interpersonal skills to effectively present information, deal with conflicting views or issues, and mediate fair solutions.
• Demonstrated leadership skills and a strong track record as a leader
• Demonstrated managerial experience and ability to hold team members accountable.
• Strong interpersonal skills
• Proficiency with Microsoft360 and paper and electronic medical record systems.

Preferred Qualifications:

• Certified Occupational Health Nurse (COHN), strongly preferred
• Knowledge of and experience working with Massachusetts Public Health standards (or other state standards) in academic institutions of higher education, especially in the research context.

About Tufts University

This is Tufts. Tufts is a student-centered research university with a constellation of world-class schools encompassing undergraduate, graduate, professional, and lifelong learning programs. Across the university, students satisfy their intellectual curiosity, jump-start rewarding careers, and unlock bright, promising futures. Through rigorous academics, groundbreaking research, and a commitment to civic engagement and leadership, our community of students, faculty, and staff collaborate across four Massachusetts campuses to build a brighter world (Medford/Somerville, Grafton, Boston-Chinatown, and Boston-Fenway). Our employees light the way. Tufts develops innovative solutions for the most complex global challenges of our time through teaching, research, and an unparalleled investment in civic engagement. In administration and operations, in dining centers and in labs, every employee plays a role in our mission for a better, brighter world. At Tufts, the work you do matters. So do you. Enjoy flexible and remote opportunities, innovative benefits, and an inclusive, welcoming, collaborative culture that supports you. Develop your skills. Take classes. Advance your career. ...Do work that makes you proud in a community you love. All while taking great care of yourself and the people who matter most. We’re all in on creating an anti-racist culture of belonging. Across Tufts, we’ve deepened our commitment to making the university a truly inclusive place. Where every member of our community contributes and feels like they belong. Where diverse perspectives are seen as our strength, and great ideas are always heard. In offices, labs, classrooms, and beyond, we’re doing this work together, knowing it is the foundation of our mission to create a brighter world. An innovative university needs resourceful people who make things happen. Here, collaboration isn’t just a buzzword, colleagues actually care, and community means everything. Sound appealing? Come join us. Choose a campus and find the role that fits you. Tufts University is an Equal Opportunity/Affirmative Action Employer. We are committed to increasing the diversity of our faculty and staff and fostering their success when hired. Members of underrepresented groups are welcome and strongly encouraged to apply. See the University’s Non-Discrimination statement and policy here https://oeo.tufts.edu/policies-procedures/non-discrimination/. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us by calling the Office of Equal Opportunity (OEO) at 617-627-3298 or at oeo@tufts.edu. Applicants can learn more about requesting reasonable accommodations at https://oeo.tufts.edu/

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