Emergency/Urgent Care Technical Coordinator (ANML HEALTH TCHN 2)

Job Summary

Under general direction of the Small Animal Emergency and Critical Care (ECC) Supervisor, the majority of this position will involve acting as a technical coordinator for the ECC and Urgent Care Services. Responsibilities include facilitating scheduling of ECC and Urgent Care patients for appointments, answering client phone calls to address if their pet needs to be seen on an emergent or urgent basis, and facilitating transfer of cases to from referring veterinarians when clinicians are not available. Provide paraveterinary technical support to the Small Animal ECC and Urgent Care Veterinarians.

This position may be eligible for a hiring bonus.



RECRUITMENT PERIOD ONE MONTH: Applicants will be screened on a weekly basis. The position can be filled prior to the apply by date.

Apply By Date

02/06/2025 by 11:59 pm

Qualifications

Minimum Qualifications

• Must possess a Veterinary Assistant Controlled Substance Permit (VACSP) or obtain within 3 months of date of hire.
• Experience working in a Small Animal Hospital as a veterinary technician or veterinary assistant.
• Experience with animal restraint and blood draws.
• Experience communicating with clients and referring DVM.
• Interpersonal communication and customer services skills to clearly and effectively interact with individuals of varying ages, cultural backgrounds, perspectives to secure and/or provide information to clarify situations, resolve problems, make referrals, and interact with the general public in a helpful and positive manner.

Preferred Qualifications

• Current California Registered Veterinary Technician (RVT) license.
• Experience in a small animal emergency or urgent care setting.
• Strong organizational skills.
  
  

Key Responsibilities

• 60% - ECC and Urgent Care Service Support
  
  
• 40% - ECC and Urgent Care Technical Support

Department Overview

The Veterinary Medical Teaching Hospital (VMTH) is a unit that provides clinical case material in support of the teaching programs throughout the School of Veterinary Medicine on a 24-hour basis. Its primary objectives are to train professional (veterinary) students, graduate clinical students (interns and residents), and graduate academic students; to provide veterinary services to the public; to serve as a referral center for practicing veterinarians, and to advance veterinary medical knowledge.The Small Animal Patient Critical Care and Emergency Service Medicine Service at the UC Davis Veterinary Medical Teaching Hospital provides 24/7 for cats and dogs. Veterinarians and Technicians are on duty around the clock to monitor and care for patients. Our board-certified faculty specialists lead the team, and provide the highest level of critical care.One of the goals of the service is to provide immediate initial recognition, evaluation and care of patients with acute illness and injury, and continued care for critically ill patients. Our specialists strive to pursue the extension and preservation of life, and to promote the well-being of our patients through the relief of suffering and restoration of health.To achieve our goals, the ICU is staffed by a team of board-certified faculty specialists in critical care, staff veterinarians, resident veterinarians, veterinary technicians, and veterinary students. Many of our technicians are members of the Academy of Veterinary Emergency and Critical Care Technicians (membership is granted by specialty-certifying examination). The service is always open to direct patient care to direct patient care and consult as needed.

Want to be part of the most innovative veterinary team in the country? We are looking for a small animal veterinary technician to work alongside our world leading faculty clinicians and technicians, helping them teach the next generation of veterinarians while also serving the animals and pet owners of our community.



As part of the top ranked UC Davis Veterinary Medical Teaching Hospital team, our technicians are provided the following benefits:



PERSONAL LEAVE

Vacation - earn (3) three weeks per year!

14 paid Holidays annually

Sick Leave - eligible to earn up to 8 hours per month (no maximum)



COMPENSATION

Competitive pay

Shift Differentials



CE & Other BENEFITS

$650 Continuing Education annual allowance

40 hours Paid CE annually (pro-rated based on appointment %)

$100 monthly stipend for RVTs

Wellness and on-site Employee Assistance Program

Scrubs provided and laundered at no cost to the employee



POSITION INFORMATION

• Salary or Pay Range: $26.20 - $34.31 /hourly
• Salary Frequency: Bi-weekly
• Salary Grade: 190
• UC Job Title: ANML HEALTH TCHN 2
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 90% Variable
• Shift Hours: Thursday-Saturday 9:00am-10:00pm
• Location: Davis, Ca
• Union Representation: TX-Technical Professionals
• Benefits Eligible: Yes
• Hybrid/Remote/Onsite: This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

High quality and low-cost medical plans to choose from to fit your family's needs

UC pays for Dental and Vision insurance premiums for you and your family

Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave

Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement

Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement

Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement

Access to free professional development courses and learning opportunities for personal and professional growth

WorkLife and Wellness programs and resources

On-site Employee Assistance Program including access to free mental health services

Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage

Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles

Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff

Physical Demands

• Standing - Continuous 6 to 8+ Hours
• Walking - Continuous 6 to 8+ Hours
• Sitting - Occasional Up to 3 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Lifting/Carrying 26-50 lbs - Occasional Up to 3 Hours
• Lifting/Carrying over 50 lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 26-50 lbs - Occasional Up to 3 Hours
• Pushing/Pulling over 50 lbs - Occasional Up to 3 Hours
• Bending/Stooping - Frequent 3 to 6 Hours
• Squatting/Kneeling - Frequent 3 to 6 Hours
• Twisting - Frequent 3 to 6 Hours
• Climbing (e.g., stairs or ladders) - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Occasional Up to 3 Hours

Environmental Demands

• Chemicals, dust, gases, or fumes - Frequent 3 to 6 Hours
• Loud noise levels - Occasional Up to 3 Hours
• Marked changes in humidity or temperature - Frequent 3 to 6 Hours
• Microwave/Radiation - Occasional Up to 3 Hours
• Operating motor vehicles and/or equipment - Occasional Up to 3 Hours
• Uneven Surfaces or Elevations - Occasional Up to 3 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Frequent 3 to 6 Hours
• Ability to organize & prioritize - Continuous 6 to 8+ Hours
• Communication skills - Continuous 6 to 8+ Hours
• Numerical skills - Continuous 6 to 8+ Hours
• Constant Interaction - Continuous 6 to 8+ Hours
• Customer/Patient Contact - Continuous 6 to 8+ Hours
• Multiple Concurrent Tasks - Continuous 6 to 8+ Hours

Work Environment

• This position is subject to Medical Surveillance procedures and review in accordance with Federal and State Laws and Regulations and University Policy. May require working with or around areas with sick animals, hazardous materials, and/or infectious diseases, and distraught clients.
• Valid CA driver's license required. Occasional overtime; work variable hours/days on short notice or on-call including holidays, swing, graveyard or day shifts Sunday to Saturday and availability to work 8 or 10 hour shifts. Fill in during week as needed. Work in an environment with exposure to radioactivity, anesthesia gases & carcinogenic medicines. Work in high traffic areas that include noise from animals and people. Work in an environment with animal odors.
• The Smoke and Tobacco Free Environment policy is intended to provide a healthier safer, and more productive work and learning environment for the entire UC Community. The University of California prohibits smoking and tobacco use at all University owned or leased properties, or facilities operated by UC staff or faculty. Smoking and tobacco use are strictly prohibited in indoor and outdoor spaces, parking lots, residential space, and University vehicles. https://ucdasvispolicy.ellucid.com/documents/view/271

Special Requirements

• This is a critical position, as defined by UC policy and local procedures, and as such, employment is contingent upon successful completion of background check(s), including but not limited to criminal record history background check(s)
• This is a positions with direct access to or responsibility for controlled substances, high risk hazardous chemicals, biological or radioactive/nuclear materials

Diversity, Equity, Inclusion and Belonging

At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere


To apply, visit https://careerspub.universityofcalifornia.edu/psc/ucdavis/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&JobOpeningId=73660&PostingSeq=1&SiteId=7〈uageCd=ENG&FOCUS=Applicant

The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.





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About University of California Davis

UC Davis is the home of the Aggies — go-getters, change makers and problem solvers who make their mark at one of the top public universities in the United States. Since we first opened in 1908, we’ve been known for standout academics, sustainability and Aggie Pride as well as valuing the Northern California lifestyle. These themes are woven into our 100-plus-year history and our reputation for solving problems related to food, health, the environment and society.Our 5,300-acre campus is in the city of Davis, a vibrant college town of about 68,000 located in Yolo County. The state capital is 20 minutes away, and world-class destinations such as the San Francisco Bay Area, Lake Tahoe and the Napa Valley are within a two-hour drive.

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