Title: Specialist, Testing

Employee Classification: 52 Wks Unit 

Department: Testing Center

Salary Range:  41,951

Who we are:

We are not-for-profit:  St. Louis Community college (STLCC) is a non-profit institution dedicated to empowering students, expanding minds, and changing lives. Employees are committed to strengthening the St. Louis community with inclusive and transformative education.

We are a respected employer:  For 60 years, STLCC has served the St. Louis community, expanding to 4 main campuses, 2 education centers, 2 workforce training centers, and 5 centers of excellence. More than one-half of the households in St. Louis have at least one member who has taken classes at STLCC.

We make an impact in the community:  Through credit courses, continuing education, and workforce development programs, STLCC annually serves nearly 69,000 students.  More than 80% of career and technical graduates employed in their fields or continue their education at four-year institutions within six months of graduation.  STLCC sends more transfer students to Missouri’s four-year colleges/universities than anyone else.

We value Diversity, equity & inclusion:  STLCC is committed to fostering an atmosphere of appreciation for all people, regardless of race, color, creed, religion, sex, sexual orientation, gender identity and expression, national origin, ancestry, age, disability, genetic information, veteran status, or class.

What you get:

Benefits package [for full-time employees]:  STLCC offers one of the best benefit packages in the St. Louis area. As a STLCC employee you will have access to a 100% match on your contribution to retirement, two health insurance plans options that are no cost to the employee - including an HSA option, low-cost life insurance with a 3x salary benefit, and other low-cost benefits including dental, vision, AD&D, ST LT disability insurance.

Opportunity to grow:  Over half of our employees have served the college for more than 12 years, exploring different career paths and advancing to higher level positions.

Education & training opportunities: STLCC offers tuition waivers for employees [full-time and part-time] + their dependents.  Full-time employees can take advantage of tuition reimbursement for other institutions after just 6 months of service, and an annual professional development allotment.

Work/life balance:  Full-time STLCC employees have access to a generous time off package, including holidays, vacation, personal days, medical leave, and other leave options. Our holiday schedule even includes a paid winter holiday at the end of the calendar year.

Commitment to wellness:  STLCC HR boasts a dedicated health and wellness specialist who is enthusiastic about creating a culture of wellness throughout the College. With access to college wellness vendors, employees are educated, motivated, and rewarded for healthy behaviors. STLCC employees and anyone living in their household also have access to an employee assistance program (EAP) that can help them with virtually any life need.

The basics of this position:

Assists in the administration and coordination of testing services. The Testing Specialist is responsible for proctoring exams in compliance with testing rules and regulations, reports test results, maintains test security/integrity and department records. Supports the daily testing activities, provides input/feedback. Supervises and trains staff as requested.

What you'll do:

• Schedules examinations and makes arrangements for space and equipment.
• Administers and interprets examinations; facilitates the administration and interpretation of test batteries for groups and individuals; assists staff with test interpretation; maintains accurate student test records; makes appropriate referrals; and communicates testing policy and procedure when needed.
• Handles and resolves technical and testing software support issues with Information Technology department and external technical support services and reports issues to supervisor.
• Maintains proficiency in testing and college related technology including adaptive technology.
• Communicates and interacts with students, staff, faculty, external testing services, community partners and others to ensure effective and efficient customer service and delivery of testing services.
• Handles and resolves customer service and staff issues and reports them to the Testing Manager as appropriate.
• Participates in communication and activities/presentations with other District departments and personnel, educational institutions, governmental and private agencies, and the public. May travel when necessary to meet needs of prospective students or other college departments.
• Participates in program review; assists in the development and implementation of revised procedures.
• Reports any irregularities in procedures to Manager within the testing offices, centers, and off-site locations.
• Other duties as assigned.

Education, experience, and other requirements:

• Bachelor’s Degree and over (1) year of relevant full-time experience.

Preferred Qualifications:

• Bilingual skills preferred.

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About St. Louis Community College

STLCC has provided opportunity for all. As the largest higher educational institution in the region, STLCC has served more than 1.2 million students. Over 50% of households in the St. Louis area are represented in our former and current student body. Since 1962, St. Louis Community College has held fast to the fundamental belief that education has the power to lift us up — as individuals, as communities and as a city.Today, STLCC consistently ranks among the top associate degree-awarding institutions in the United States. As we launch students into new and better careers, four-year degrees and richer lives, we strengthen St. Louis one student at a time. The College employs 1,400+ full-time faculty and staff and 2,300+ part-time faculty and staff

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