Outreach, Recruitment and Orientation Counselor (Student Services Professional II)

Classificaiton: Student Services Professional II
Department: University Outreach
Sub-Division:
Salary Range: $5,083 - $5,620 per month
Appointment Type: Temporary
Time Base: Full Time
Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM; this is a temporary position to end on or before June 30, 2025, with a possibility of renewal on an annual basis if funds and/or program needs exist. Occasional early morning, evening and/or weekend hours.

About CSUF:
Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California's revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.


Job Summary:
It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position:

University Outreach serves prospective and incoming students, and any other interested parties in the information seeking and application process, as it relates to the California State University system and Cal State Fullerton specifically. Our office provides campus tours, informational workshops, new and transfer student orientations and general information. We seek an exceptional individual to join our team as the Outreach, Recruitment and Orientation Counselor (Student Services Professional II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

Under the direction of the Director of Outreach, Recruitment, and Orientation and guidance from the Associate Director, and in alignment with the university's enrollment goals, the Outreach and Recruitment Counselor for African American Recruitment focuses on outreach, recruitment, and support efforts for African American prospective students while also engaging with a diverse range of student populations. This position provides pre-admission advisement to prospective students, parents, school counselors, and community organizations, emphasizing the unique needs of African American students within a broader inclusive framework.

The counselor represents the university at college fairs, high schools, community colleges, and cultural events. The role involves coordinating with organizations and events such as CSU Super Sunday, Black College Expos, Orange County Black History Parade, and other community initiatives. While prioritizing high schools and community colleges with significant African American populations, the counselor also designs specialized workshops, presentations, and programs to increase awareness of the resources and opportunities available to all students.

This position plays a vital role in supporting yield-focused events, such as Experience CSUF: Become a Titan, Titan Welcome Weekend, and Fall in Love with Cal State Fullerton, ensuring these events are culturally responsive and highlight programs, services, and support systems available for African American students and the broader university community. Additional responsibilities include collaborating with campus departments to strengthen partnerships, analyzing recruitment strategies to meet enrollment goals, and providing leadership in fostering an inclusive and welcoming environment for all prospective students and their families.


Essential Qualifications:
Bachelor's degree or the equivalent from an accredited four-year college or university in one of the behavioral sciences, public administration, business administration or a job-related field and two years of professional experience in one of the student services program areas or a related field. A master's degree in a job-related field may be substituted for one year of professional experience. Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis.

General knowledge of the methods and problems of organizational management, research, and interview techniques. Ability to interpret and apply program rules and regulations, obtain factual and interpretative information through interviews, and advise students individually and in groups on complex student-related matters. Ability to reason logically and use initiative in planning work assignments and in implementing long-range program improvements. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and of the overall organization.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.


Preferred Qualifications:
Master's degree from an accredited college or university. Excellent written communication skills in a customer service environment. Knowledge of issues pertaining to K-12 and community college outreach. Familiarity with CSU admissions requirements and with advising students in a public education setting. Ability to interact with a diverse student population, faculty, staff, and the public. Experience using computer software programs for organizing workshop development, correspondence, and student tracking databases.


Special Working Conditions:
Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator


Additional Information:
California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).


Application Deadline: Jan 23, 2025 (9:00 PM)

Apply online at: https://careers.pageuppeople.com/873/fl/en-us/job/544960/outreach-recruitment-and-orientation-counselor-student-services-professional-ii







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