Job Summary

The Office of the Registrar works as a dynamic team and is looking for someone who can bring energy, enthusiasm, and a commitment to working collaboratively. While it is essential for a successful candidate to be able to fulfill the job?s functions and responsibilities, the strongest candidates will share our passion for engaging in our work with integrity, a commitment to sustaining an inclusive and supportive work environment, and a sense of humor.

This position plays a key role in overseeing the day-to-day operations of the front office area for the department.

Position Description

As an Administrative Coordinator, you will:

• Serve as the principal source of information for in-person and electronic inquiries. Provide smooth day-to-day flow of communications across the department while managing, triaging, and responding to the main department email account.
• Serve as the resident expert in the SeatGen application and the IT point person; coordinate with direct responsibility the creation of required seating assignments and serve as the primary contact to faculty and staff, providing training and support as needed.
• Advise students, faculty, and staff on official recording policy; manage student requests from the approval process through the posting of class recordings according to the Handbook of Academic Polices.
• Provide front line back-up support to the Academic Records Coordinator keeping abreast on transcript processing, enrollment and bar certifications, academic policy, and guidelines.
• Assist with scheduling rooms, as needed, for academic events using the room scheduling software, EMS.
• Oversee and support the department accounts payable, processing billing, receipts, administration of wire transfers, communicating concerns to the Deputy Registrar.
• Provide administrative support to the Assistant Dean, Deputy Registrar, and other members of the staff as needed, using a variety of technical applications to accomplish tasks and complex projects as assigned.
• Ensure compliance with University policies and procedures and applicable legal rules and regulations.

Basic Qualifications

3 or more years of experience in office administration or related field (business environment and/or customer service). Education beyond high school may count toward experience.

Additional Qualifications and Skills

We are looking for people who have:

• Attention to detail with proven ability to efficiently and accurately manage multiple time-sensitive projects independently.
• Discretion, judgment, and an ability to work with sensitive information in a confidential and professional manner.
• Ability to anticipate administrative needs with early action and respond to changes with flexibility, initiative and a resourceful approach to problem solving.
• Strong organizational, technical, interpersonal, and communications skills.
• Ideal candidates are self-motivated, critical thinkers with a passion for helping others, improving processes, and providing an exemplary customer service experience.

Additional Information

We regret that Harvard Law School is unable to provide visa sponsorship for staff positions.

All offers are made by HLS Human Resources.

Benefits

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Work Format

About Harvard University Law School

Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.

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