1. Directs, monitors, and assesses needs and directs the application of resources of an administrative University office dealing with one or more major functional areas. 2. Directs and implements solutions to problems that are routine to complex in nature and that affect multiple functional areas of responsibility. 3. Plans and/or participates in planning University activities on a long-term basis to comply with University goals and objectives. 4. Establishes and implements consistent university-wide policies in multiple functional areas of responsibility. 5. Ensures that University office policies and procedures are in compliance with federal, state, and local laws and ordinances. 6. Develops and monitors goals and objectives for managerial and professional staff in compliance with University strategies. 7. Directs a staff of exempt and non-exempt employees. 8. May perform other duties as assigned.

Required Skill/ability 1:  Ability to communicate information effectively, both oral and written, within a multifaceted and complex environment with a high degree of interpersonal ability to communicate with various levels within the organization.

Required Skill/ability 2:  Exceptional analytical and organization skills, with high attention to detail. Proven ability to conduct comprehensive analysis of data with complex reporting of results. Demonstrate problem-solving ability using excellent investigative techniques to arrive at resolution.

Required Skill/ability 3:  Demonstrated knowledge of CPT, ICD.10, and HCPCs codes, medical terminology, and documentation/compliance requirements for physicians in an academic medical setting. Working knowledge of medical office/hospital systems, medical record management software (Epic required), Microsoft Office, Outlook e-mail and related software applications.

Required Skill/ability 4:  Ability to analyze and interpret detailed reports, develop clear conclusions, and summarize findings. Ability to work, plan, research, and conduct projects with minimal supervision.

Required Skill/ability 5:  Ability to work independently with minimal supervision, as well as part of a cross-functional team to achieve common goals. Ability to lead team projects and organize and prioritize workload to manage multiple tasks and meet timely deadlines.

Preferred Education:  CPC certification, Working knowledge of medical record management software (Epic) and business intelligence reporting systems (BI Portal, UHC, and Strata). Working knowledge of HIPAA regulations and impacts on practice operations.

Work Week:  Standard (M-F equal number of hours per day)

Posting Position Title:  Operations Manager 2

University Job Title:  Associate Director, Clinical Affairs

Preferred Education, Experience and Skills:  CPC certification, Working knowledge of medical record management software (Epic) and business intelligence reporting systems (BI Portal, UHC, and Strata). Working knowledge of HIPAA regulations and impacts on practice operations.

Bachelor's Degree in related field and seven years of experience or an equivalent combination of education and related demonstrated experience.

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