Admissions Manager, Graduate & Executive Degree Programs Admissions - McDonough School of Business

Georgetown University comprises two unique campuses in the nation's capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements

At Georgetown University's McDonough School of Business, our mission is to build global business knowledge and inspire ethical leaders to serve the common good. We provide a world-class undergraduate, graduate, and executive experience rooted in our distinctiveness: Access to expertise across Georgetown University's renowned schools to provide interdisciplinary, integrated, learning experiences; A location in the global capital city of Washington, D.C., with access to thought leaders and influencers across business, government, policy, non-governmental agencies, and embassies; And Georgetown University's Jesuit tradition that calls upon us to be leaders who foster a collaborative culture and use empathy and care for others as they work to solve the world's most complex challenges and serve the common good.

The Admissions Manager, Graduate & Executive Degree Programs Admissions at Georgetown University McDonough School of Business manages all activities related to the admissions of our Master of Science in Business Analytics (MSBA) program and is responsible for monitoring and managing admissions inboxes and phone calls. The Admissions Manager is responsible for supporting all aspects of admissions for the MSBA program including overseeing systems related to the application process, reading applications, credential evaluation and decision processing for all applications. This position is also responsible for monitoring and managing the Executive MBA inbox as well as answering admissions phones calls and rerouting as necessary. The Admissions Manager will also coordinate with the staff at Risepoint to ensure that all prospects who submit an application are efficiently passed through the admissions process, will be responsible to update the tracking reports admissions status, work on special projects as per the Associate Deans request and support the Executive MBA program recruitment and admissions. The Admissions Manager will also assist with Marketo, the marketing automation platform, for various marketing-related activities. Additional duties include, but are not limited to:

• Oversee the first review of all applications and process applications, ensuring accurate processing of all applicant files.
  
• Check that all documents have been received with oversight of GPA calculations, verification of degree conferral, and verification of official documents and test scores, ensuring that all files are distributed to the Admissions Committee for review, and managing the processing of all admissions decisions.
  
• Schedule admissions interviews with appropriate staff and faculty members, managing and monitoring the EMBA admissions inbox.
  
• Deliver decisions in timely fashion to applicants, respond to follow-up inquiries to enhance yield, and refer inquiries to other campus offices as appropriate.
  
• Assist with the utilization of Marketo, answering admissions phone line and helping prospective students with their questions, rerouting as necessary.
  
• Assist with the coordination of recruitment events including assistance with scheduling these events, catering orders, setting up, and managing RSVPs.
  
• Follow up and engage with Graduate & Executive Degree Programs prospects in telephone dialogues and via email.
  
• Help in managing admissions database to track all applicants and the current status of each application.
  
• Assist in generating data for student profiles for each incoming class, compiling weekly and monthly admissions statistics.
  
• Participate in orientations, residencies, and graduations, supporting a smooth transition for enrolling students and serving as liaison with Student Financial Services, Student Accounts, and MSBA Program Manager.
  

Work Interactions

The Admissions Manager reports directly to the Director of Recruitment and Admissions, and works under the guidance of other senior leadership, including the Associate Dean. This position interacts with the Academic Director of MSBA, the Program Manager of MSBA, the Graduate & Executive Degree Programs Admissions team as well as with prospective and enrolling students by helping them with their queries and providing information in a timely and professional manner. The position also interacts with our external partner to ensure the efficient flow of recruitment and admissions information and to guide them through questions related to systems, admissions process and applicant inquiries. For Marketo, this position works closely with the Associate Director who leads Marketo operations. The Admissions Manager will also coordinate with various Georgetown University offices, such as the Office of Financial Aid, Student Accounts and the Veterans Affairs office.

Requirements and Qualifications

• Bachelor's degree
  
• Familiarity with MS Word and Excel
  
• Must be comfortable with large institution IT environment
  
• Outstanding verbal and written communication skills
  
• Outstanding interpersonal abilities and a poised, professional demeanor are essential
  
• Ability to exercise good judgment in maintaining confidential data
  
• Critical ability to multi-task, prioritize and execute
  
• Critical eye for detail and a team player
  
• Confidence to take initiative, ask questions and make recommendations with the end goal of process improvement and customer satisfaction
  

Preferred Requirements and Qualifications

• Knowledge of admissions information systems/databases is preferred
  
• Experience in higher education/admissions environment is highly desirable
  
• Experience with Salesforce and Marketo are highly desirable
  

Work Mode Designation

This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Pay Range:

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:
$41,926.00 - $65,090.00

Compensation is determined by a number of factors including, but not limited to, the candidate's individual qualifications, experience, education, skills, and certifications, as well as the University's business needs and external factors.

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.


To apply, visit https://georgetown.wd1.myworkdayjobs.com/en-US/Georgetown_Admin_Careers/job/Main-Campus/Admissions-Manager--Graduate---Executive-Degree-Programs-Admissions---McDonough-School-of-Business_JR20362







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