The Office of Academic Space Management (ASM) coordinates the operation and management of science, engineering, and interdisciplinary spaces on the Medford campus. The Office of Academic Space Management serves as a resource for the leadership of the School of Arts and Sciences and the School of Engineering when setting priorities for the development and use of research spaces. Specifically, the staff of the Office of Academic Space Management directly oversees the operation of the Tsungming Tu Complex (TTC), the Collaborative Learning and Innovation Complex, Barnum Hall, Eaton Hall, and the Joyce Cummings Center (JCC). In addition, the Office provides advice for the utilization, renovation, and maintenance of the science and engineering laboratory buildings on campus, including 200 Boston Ave., Michael and Pearson Research Building, Halligan Hall, the Psychology Building, Bray Laboratory Building, and the Science and Technology Center.

The Operations Coordinator for the Office of Academic Space management (ASM) is primarily responsible for the daily operations and management of the Tsungming Tu Complex.  Hours of this Complex are 9 am – 5 pm, Monday – Friday. The TTC Operations Coordinator provides administrative support to the Assistant Director and Director. This role will also handle the below duties:

• Manages all front-office responsibilities including ordering supplies as well as managing office equipment and maintenance agreements. 
• Directly supervises student Office Assistants and completes weekly payroll procedures for student employees in all ASM-managed buildings. 
• Manages space reservation process in the TTC and provides support to the JCC Coordinator, Assistant Director, and Director for all ASM-managed buildings. 
• Serves as a liaison to all occupants and users of TTC, providing appropriate administrative support to those departments and programs within the complex. 
• Provides support to the research and teaching personnel within the TTC with regards to laboratory equipment maintenance, repair, and replacement. This includes managing the maintenance schedule for autoclaves and other laboratory infrastructure for research and teaching laboratories. 
• Manages card access and key distribution process for the complex. 
• Manages content on the TTC website under the direction of the Assistant Director. 
• Updates and generates content for any informational displays within the complex. 
• Maintains electronic contact lists for the TTC occupants and regularly distributes operational updates as necessary. 
• Serves as a direct contact for Tufts Facilities in the regular maintenance of the complex including the submission of appropriate work orders. 
• Serves as a direct point of contact for Tufts Public Safety within the complex. 
• Workstation is within the TTC Administrative Office, a very busy reception area with frequent interruptions.  
• Works with an operations team that will be overseen by the Assistant Director and Director and include similar positions based at other facilities.
• While the primary responsibility for the coordinator will be the TTC building, at the discretion of the Director, the TTC Coordinator may be asked to provide support at other buildings overseen by the Office of Academic and Research Spaces.

Basic Requirements:

• Knowledge and skills as typically acquired by a high school diploma or GED, and 2-3 years of related operations experience
• Proficient in Microsoft word and excel
• Experience with databases and ability to learn new software applications, including the EMS reservation system

Preferred Qualifications:

• Bachelor’s degree in a relevant science or engineering discipline strongly preferred
• More than one year experience in higher education and/or operations management is a plus

Special Work Schedule Requirements:

Hours are 9 am – 5 pm, Monday – Friday.  This position is in-person, with the opportunity to occasionally work remotely with supervisor approval. Occasionally, the Coordinator may be asked to work on a weekend or evening to support special event.

About Tufts University

This is Tufts. Tufts is a student-centered research university with a constellation of world-class schools encompassing undergraduate, graduate, professional, and lifelong learning programs. Across the university, students satisfy their intellectual curiosity, jump-start rewarding careers, and unlock bright, promising futures. Through rigorous academics, groundbreaking research, and a commitment to civic engagement and leadership, our community of students, faculty, and staff collaborate across four Massachusetts campuses to build a brighter world (Medford/Somerville, Grafton, Boston-Chinatown, and Boston-Fenway). Our employees light the way. Tufts develops innovative solutions for the most complex global challenges of our time through teaching, research, and an unparalleled investment in civic engagement. In administration and operations, in dining centers and in labs, every employee plays a role in our mission for a better, brighter world. At Tufts, the work you do matters. So do you. Enjoy flexible and remote opportunities, innovative benefits, and an inclusive, welcoming, collaborative culture that supports you. Develop your skills. Take classes. Advance your career. ...Do work that makes you proud in a community you love. All while taking great care of yourself and the people who matter most. We’re all in on creating an anti-racist culture of belonging. Across Tufts, we’ve deepened our commitment to making the university a truly inclusive place. Where every member of our community contributes and feels like they belong. Where diverse perspectives are seen as our strength, and great ideas are always heard. In offices, labs, classrooms, and beyond, we’re doing this work together, knowing it is the foundation of our mission to create a brighter world. An innovative university needs resourceful people who make things happen. Here, collaboration isn’t just a buzzword, colleagues actually care, and community means everything. Sound appealing? Come join us. Choose a campus and find the role that fits you. Tufts University is an Equal Opportunity/Affirmative Action Employer. We are committed to increasing the diversity of our faculty and staff and fostering their success when hired. Members of underrepresented groups are welcome and strongly encouraged to apply. See the University’s Non-Discrimination statement and policy here https://oeo.tufts.edu/policies-procedures/non-discrimination/. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us by calling the Office of Equal Opportunity (OEO) at 617-627-3298 or at oeo@tufts.edu. Applicants can learn more about requesting reasonable accommodations at https://oeo.tufts.edu/

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