Veterinary Customer Services Representative 2 - SOCC - New Hire Signing Bonus! in , for The Ohio State University

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Veterinary Customer Services Representative 2 - SOCC - New Hire Signing Bonus!
The Veterinary Medical Center at The Ohio State University is searching for a Veterinary Care Customer Services Representative to serve as point of entry for the veterinary hospital. Supports clients and navigates complex protocols, phone systems and organizational structure to provide process and services information to faculty, residents, students, clients, visitors and referring veterinarians. Includes communications regarding client financial responsibilities, referral process and solving access and financial issues. Also includes scheduling appointments, handling customer inquiries, managing client expectational, auditing medical records may involve advocating for clients.MINIMUM REQUIRED QUALIFICATIONSHigh School graduate or equivalent. 1 yea


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