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Posted: 23-Dec-24
Location: Valhalla, New York
Type: Full-time
Salary: The starting salary is $143,11
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Internal Number: HERC_VPIT_122324
Job Description:
Under general supervision of the President of SUNY Westchester Community College, this position directs the independent operation of the Information Technology division at Westchester Community College. Responsibilities include developing, planning, coordinating and initiating system-wide operations across the College's main campus and multiple off-site extension centers ensuring effective and efficient application of Information Processing Technology. The incumbent is responsible for the planning, procurement, implementation, management, accountability, and assessment of the effectiveness of all Information Technology used at the College, including but not limited to, campus based enterprise services (Oracle ERP systems), cloud services, computer networks (server and network administration), desktop computing, systems application development and engineering, multimedia services, telecommunications, Internet access, and instructional Information Technology. The incumbent participates in setting Information Technology processing priorities for the College; develops policies for recommendation and approval of purchases of hardware, software and services; assesses the effectiveness of proposed initiatives, and establishes policies for the implementation of Information Technology at the College. In addition, the incumbent serves on the President's cabinet with fiduciary and stewardship responsibilities to uphold College policies and procedures, and to provide recommendations, as required. The incumbent will supervise and direct the activities of several Information Technology professionals, technical and clerical support staff. Responsibilities also include collaborating with academic and administrative departments to perform business process review and re-engineering to improve the student and employee user experience when interacting with various systems, such as, registration, admissions, student records, etc.
Responsibilities include:
Strategic Leadership and Planning:
- Directs the strategic planning, development, and management of new automated information and communication systems and technology, as well as enhancements to existing automated systems.
- Serves as the Chief Technology Advisor to the College President and President's Cabinet, as well as to department heads and managers on information and communication technology. Researches, analyzes, and communicates new concepts, ideas, and techniques in information systems and data processing.
- Works with Vice Presidents and Directors to review projects and activities to evaluate and prioritize the use of Information Technology in future initiatives or ongoing projects.
- Keeps abreast of current and anticipated trends within the Information Technology field to ensure the College is using the most effective technologies to meet administrative and instructional goals and objectives.
Technology Implementation and Oversight:
- Works with vendors, State University of New York (SUNY) administration, and other outside entities to ensure the use of appropriate Information Technology for administrative and academic purposes.
- Evaluates requests from user departments and establishes priorities for implementation based on an evaluation of needs and resources, delegates responsibilities to appropriate staff, monitors progress, and provides project oversight.
- Evaluates new technologies, concepts, and methodologies and recommends and/or implements additions, upgrades, and replacements.
- Examines the cost/benefit of state-of-the-art technology as viable solutions to identified automation needs and explores the most economical way for acquiring these services, either by purchase, lease, or contracting.
Operational and Financial Management:
- Develops the operating budget for the Information Technology division, with particular attention to short- and long-term hardware and software needs, College-wide technology initiatives, service purchases, contracts, and operating expenses, and monitors budgetary expenditures.
- Supervises the preparation of reports on Information Technology operations, costs, proposals, recommendations, etc., as needed.
- Manages the College's investments in existing information and communication equipment, reviewing efficiency, cost, and evaluating vendor performance, making recommendations for change to meet operational needs.
Community Engagement and Staff Development:
- Encourages and promotes Information Services to the College community, provides staff training and development, and provides technical and instructional support to all users.
- Provide and foster professional development opportunities to employees, including mentoring when appropriate.
Other Responsibilities:
- Does related work as required.
REQUIRED QUALIFICATIONS: The successful candidate must possess one of the following:
(A) Master's Degree with major coursework in Computer Science or Information Systems and seven years of recent (within the last ten years) operations experience where the primary function of the position was directing computer-based information systems or computer analysis and design, three years of which must have been in a supervisory capacity.
(B) Bachelor's Degree with major coursework in Computer Science or Information Systems and eight years of experience as described in (A), including the supervisory experience.
(C) Satisfactory combination of training and experience as defined by the limits of (A) and (B).
All candidates must have evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and evidence of equity-minded practice in all college policies, practices, and personnel.
