Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, prepares patient chart with pertinent medical information. Schedules diagnostic tests ordered by the physician as needed. Performs various office and clerical duties. Ensures patient's right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Other duties as assigned.

Essential Duties:

• Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work, makes arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flow.
• Maintains files and records, oversees equipment and office supply inventory. Photocopies, collates, faxes, distributes, mails, and performs errands. Reads and prioritizes incoming mail. Handles or routes as appropriate.
• Ensures that physician orders for medications and treatments are implemented by the appropriate staff.
• Performs other duties as assigned.
• Schedules patient appointments, answers general questions, obtains authorizations and pre-authorizations for patient care services. Schedules appointments with ancillary departments or other care providers as needed. Maintains master calendar for physician(s).
• Reviews and codes charge slips for patient care services rendered and/or surgeries performed in accordance with department deadlines. Develops supporting documentation for insurance claims and submits claims to insurance carriers.
• Assists physicians with minor orthopaedic clinical procedures including staple removal, suture removal, and wound care.
• Submits all workers compensation and HMO requests. Relays disability status to adjusters and nurse case managers.
• Returns patient phone calls in a timely manner in accordance with departmental policy.
• Performs other duties as assigned.

Required Qualifications:

• Req High school or equivalent
• Req Specialized/technical training Graduate from an accredited Medical Assistant Certificate/Diploma program.

• Req Ability to communicate effectively in English both verbally and in writing.

Preferred Qualifications:

• Pref 1 year; Combined education/experience as substitute for minimum experience Experience in acute care setting
• Pref Spanish language skills.
• Pref Knowledge of orthopaedic medical terminology.
• Pref Familiarity with word processing, IDX, GECB, COR Schuynet, Cerner, ProSolv, EPF and scheduling software.

Required Licenses/Certifications:

• Req Basic Life Support (BLS) Healthcare Provider from American Heart Association
• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

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About University of Southern California (USC)

USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

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