Provides guidance to support staff in billing and/or collections activities. Directs subordinates to complete assignments using established guidelines, procedures, and policies. Recommends new and revised procedures as needed. The Commercial, Contract, and Managed Care (CCMC) Supervisor is responsible for the accounts receivable, billing and follow-up for all commercial, contract, and managed care payers. The CCMC unit adheres and complies with CMS, HMO and PPO payers regulations and guidelines pertaining to reimbursement. The units deal regularly with complex policy and procedural issues that involve contract compliance. The CCMC units' duties entail the following: ensure regulatory compliance, interpret and apply State and Federal laws, works closely with university entities and affiliated institutions to develop and assure the quality of the university's billing processes. It is also the unit's responsibility to communicate and coordinate with various UCSF departments, including other UCSF billing agents to ensure the quality of the university's billing processes.

The CCMC Supervisor is responsible for the direct supervision of their team(s) and the monitoring of workflow related to the billing and follow-up for commercial, contract and managed care accounts receivable for MGBS clients. The Supervisor will also support the Manager(s) in coordinating and monitoring personnel issues, monthly quality reviews (KPI), productivity monitoring, training and special projects as it relates to professional accounts receivable. The Supervisor will demonstrate the ability to perform all aspects of billing and follow-up with superior quality. The Supervisor will resolve or escalate issues as needed to facilitate the ability of their teams to resolve all outstanding commercial accounts through constant communication with the payers, other MGBS units, UCSF clinical departments and billing agents. The Supervisor will conform to all UCSF, MGBS, government and HIPAA policies and procedures.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (ucop.edu) Please note: The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide, however a job offer will typically fall in the range of 80% - 120% of the established mid-point. An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html