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Patient Access Manager/UKHC
Department Name: H4001:Ambulatory Patient Access ServicesJob Summary: Strategic leader in the UK HealthCare Enterprise Call Center with a focus on business relationship management, trends, and call quality reporting. Additionally, leads call center operations and direct reports. Monitor volumes, productivity, and accuracy performance and targets. This is a remote position. There is an IEBC being conisdered for this position.Skills /Knowledge/Abilities: The ideal candidate will possess experience in a high-volume call center or physician's office or medical billing office; have the ability to lead and direct others toward goal setting and attainment, taking into account divergent de
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