Call Center Representative Senior in Ann Arbor, MI for University of Michigan - Ann Arbor

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Call Center Representative Senior
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.Provides customer service to patients and referring providers, through the facilitation of various call center functions including phone triage, maintenance of clinic schedules and appointments and health record management. Responds to a high volume of telephone inquiries following Michigan Medicine and departmental scripts and procedures. Role held by an experienced staff member. Provides work coordination and serves as a subject matter expert in the call center. Coordinates


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