Supports and participates in an emerging institutional effectiveness framework using data to inform decision-making; works as a member of a team dedicated to providing data and access to information for institutional awareness and feedback to improve processes, procedures, and outcomes of diverse types; collaborates and consults with others to assure timely reporting and assessments for accreditation, state, federal reporting as well as institutional improvement.

Responsible for assigned areas with regards to state, federal, and institutional data reporting as well as working within an emerging data governance framework to participate in data validation/cleansing to assure data integrity that links to overseeing procedures and protocols documentation supporting the development of standardized and ad hoc reporting, including information sharing and dissemination strategies.

Essential Functions and Responsibilities: Supports and participates in Higher Education Information System (HEI) student enrollment and faculty/staff reporting.

Supports continuous quality improvement efforts for reporting and analysis as well as for analytics and data integrity efforts.

Collaborates with office associates and others across campus to assemble and utilize data to inform decisions.

Develops, implements, maintains, and executes routine standardized and ad hoc reports and common data sets.

Documents procedures and protocols. 

Other Functions and Responsibilities: Performs other related duties as assigned.

Equipment Operated: Computer and all other standard office equipment.

Work Schedule: Typically, Monday through Friday. 

Supervision Exercised: May exercise supervision over student employees.

Reports to: Associate Vice President, Institutional Effectiveness

Required Certifications, Training, and/or Licensures: None

Knowledge, Skills, and Abilities: 

Knowledge of: University policies and procedures*; office practices and procedures; department/division goals and objectives*; department/division policies and procedures*; workplace safety practices and procedures*; English grammar and spelling; records management; office management; project management. 

Skill in: Use of office equipment; typing, data entry; computer operation; use of computer software and other programs applicable to the assigned department/division*. 

Ability to: Work effectively within the data enterprise systems and beyond; work within an organizational structure requiring strong collaboration within an office and with others; collect data, establish facts, and draw valid conclusions; compile and prepare reports; use proper research methods to gather data; understand a variety of written and/or verbal communications; maintain records according to established procedures; effectively interact with personnel and public to answer routine questions; train or instruct others; move quickly and effectively from one tasks to another; work independently and in a team environment; develop and maintain effective working relationships; determine material and equipment needs.  

(*) Developed after employment. 

Minimum Qualifications: At least a bachelor's degree; experience in data aggregation and analytics; database creation, data analysis, computer programming, and enterprise level programming; working with data management computer applications, relational databases, or large datasets; expertise in Microsoft Access and Microsoft Excel.

Preferred Qualifications: Graduate degree; experience in Institutional Research, higher education and working in data analytics and/or educational institutional data analysis and reporting; knowledge of Banner and other enterprise systems; experience with standard reporting tools such as Power BI, Tableau, Cognos, etc.

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About Youngstown State University

An Institution of Opportunity: Youngstown State University inspires individuals, enhances futures, and enriches lives. As a student-centered university, Youngstown State University’s mission is to provide innovative lifelong learning opportunities that will inspire individuals, enhance futures and enrich lives. YSU inspires individuals by cultivating a curiosity for life-long learning; enhances the futures of our students by empowering them to discover, disseminate and apply their knowledge; and enriches the region by fostering collaboration and the advancement of civic, scientific, and technological development. YSU’s culture of enrichment flourishes in our diverse, accessible, and quality education. Youngstown State University is where students thrive in their educational and career pursuits, where scholarship creates innovative solutions, and where community engagement is a cornerstone of collaboration that collectively contribute to the sustainable prosperity of the region and beyond. We—the faculty, staff, administrators, and students of Youngstown State University—hold the following values essential to achieving the mission and realizing the vision. Centrality of Studen...ts – We put students first, fostering their holistic and lifelong success. Excellence and Innovation – We bring academic excellence and innovation to learning and life for all stakeholders. Integrity and Human Dignity – We root all behaviors, decisions and actions in the achievement of integrity, mutual respect, collegiality, equity and inclusion. Collaboration and Public Engagement – We embrace collaboration and create innovative partnerships to foster sustainability and enrich our university, our culture, and region. Please use the following link to learn more about YSU: https://ysu.edu/about-ysu

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