The Student Information and Campus Administrative Systems (SICAS) Center at the State University of New York College at Oneonta invites applications for the position of Support Specialist. Expectations include working closely with college administrative professionals to provide first line customer support, functional consulting, and training on SICAS developed software enhancements to Ellucian's Banner. In addition to first line customer support, the successful candidate may provide direct support to member campus functional offices- including services such as application setup, troubleshooting and data entry. SICAS is a SUNY-wide program organized to provide software enhancements, technical support, best practices, and training for Ellucian's Banner so