IT Services Coordinator- School Of Medicine in Pasadena, CA for Kaiser Permanente (School of Medicine)

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IT Services Coordinator- School Of Medicine

This job is flexible or hybrid. Description: Job Summary: The IT Services Coordinator is a high-impact generalist position responsible for providing an exceptional customer experience to the KPSOM community through a broad technology portfolio. This is a customer-facing, front-line position responsible for handling daily traffic of incoming questions and problems via a ticket system, phone, email, and face-to-face interactions. Essential Responsibilities: Provides technical support while delivering exceptional customer service. Creates, updates, prioritizes, and tracks customer pr

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