Job Summary:

Responsible for the support and maintenance of all computer workstations and related computer hardware on all campuses. This includes performing in-house maintenance on college owned computers, printers and other peripherals. The installation, maintenance, and support of all college approved software applications. Provide leadership and on the job training to student technicians.

Regular on campus presence is expected for all LCC employment. Any flexible work schedules and/or hybrid work schedules approved by the College are subject to change based on the needs of the LCC community.

Required Qualifications:

Demonstrated customer service experience

Demonstrated knowledge or relevant course work

Demonstrated experience installing and troubleshooting computer hardware and software.

Preferred Qualifications:

Demonstrated customer service experience supporting PC and/or Macintosh computers, Windows operation systems and MS Office

Some experience with Microsoft Deployment Toolkit (MDT) and Programming (C++, Python, as examples)

Knowledge of some of the other dozens of software applications used on campus is also desired.

Associate's degree and/or 2 years' applicable work experience.

Lansing Community College is an equal opportunity, educational institution/employer.