Admissions Operations Analyst

About the Opportunity

About the D'Amore-McKim School of Business:

Founded in 1922, the D'Amore-McKim School of Business at Northeastern University prepares the leaders that the times demand. We deliver a curriculum that combines knowledge in technology and data analytics with uniquely human skills, such as critical thinking, creativity, and an entrepreneurial mindset. From undergraduate to MBA-level programs-online, on-site, or hybrid, full- or part-time, our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Responsibilities:

The Operations Analyst provides support to the Associate Director of Data Analytics and Operations in data analysis, operations, and reporting for the D'Amore-McKim School of Business Graduate Business Programs teams.

The Operations Analyst understands the objectives of Graduate Business Programs and supports enrollment goals through (1) producing and distributing reports and extracting raw data for surveys, data analysis and communications, (2) overseeing operations of the various database systems, (3) implementing processes and systems needed to support the objectives such as data imports and exports (including applications and test scores), (4) coordinating the rankings data collection and submission processes, (5) updating and maintaining the database and monitoring application data for precision and accuracy, (6) protecting the confidentiality of university data, and (7) analyzing data to help determine the best recruiting strategies.

The Operations Analyst, in collaboration with the Associate Director of Analytics and Operations, will serve as a liaison to internal and external partners, including D'Amore-McKim's Marketing and Communications teams, and the university's Enrollment Management, University Decision Support, and Registrar offices. The Operations Analyst will participate in training staff members to effectively use the various databases and systems.

The Operations Analyst will calculate metrics that lead to understanding the DMSB graduate student experience, build dashboards and detailed reports to facilitate decision making.

Qualifications:

A Bachelor's degree is required, preferably in computer science, information systems or business administration and a background in statistics or analytics. Experience required is 2-5 years in business, admissions, or higher education, strong verbal and written communication skills, data analysis, database, CRM, advanced knowledge of data analysis reporting and survey software, along with excellent organizational skills. Knowledge of Tableau, Power BI and other business intelligence software is required.

Documents to Submit:

Cover Letter

Resume

Position Type

Data Planning and Analysis

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.


To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Boston-MA-Main-Campus/Admissions-Operations-Analyst_R109431







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