The Program Manager, Patient Experience partners with leaders and stakeholders throughout DFCI to facilitate, manage, and drive improvements in patient experience. This role provides support for the day-to-day operations of the patient experience program, as well as expansion of programs and services to analyze, communicate, and improve the patient experience. More specifically, this role will leverage skills in analytics, improvement, and stakeholder communication for the purposes of improving care. This position requires program management skills, excellent interpersonal and organizational skills, resourcefulness, professional maturity, and analytic ability. The Program Manager, Patient Experience will have a passion for ensuring a high quality, equitable experience for patients,